| Amazon Connect SME - New York, NY - Onsite at York, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2256274&uid= From: Sukumar, GAC Solution Inc [email protected] Reply to: [email protected] Greetings, My name is Sukumar, and I represent GAC Solution Inc., a staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have excellent domain expertise in all verticals. Repositioning professionals is what we do, and we do it very well. I am reaching out to you today as your profile matches an immediate job opportunity we have with our premier client. Please take a look at the job description below and let me know your interest. Role: Amazon Connect SME Location: New York, NY - Onsite Contract Job Description: We are seeking an experienced Amazon Connect SME to join our team. The ideal candidate will deeply understand Amazon Connect and its integration with various systems. This role requires someone who can confidently face clients, discuss the Amazon Connect solution, and delve into technical details as needed. Key Responsibilities: Serve as the primary point of contact for clients regarding Amazon Connect solutions. Conduct detailed discussions with clients to understand their requirements and provide tailored solutions. Present and explain Amazon Connect features and benefits to clients. Collaborate with internal teams to design and implement Amazon Connect solutions. Provide technical expertise and support during the implementation phase. Conduct training sessions for clients and internal teams on Amazon Connect. Stay updated with the latest developments in Amazon Connect and related technologies. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Proven experience with Amazon Connect and its integration with other systems. Strong technical background with knowledge of AWS services. Excellent communication and presentation skills. Ability to work independently and as part of a team. Experience in client-facing roles and managing client relationships. Strong problem-solving skills and attention to detail. Preferred Skills: Experience with CRM systems and their integration with Amazon Connect. Knowledge of contact center operations and best practices. Familiarity with AI and machine learning models for customer interaction analysis. Certification in AWS or Amazon Connect is a plus I would also appreciate it if you could send me an updated resume. Best Regards, Sukumar Sr Technical Recruiter E: [email protected] www.gacsol.com www.muffins.ai Experts in Digitalization and Platform Engineering - Enterprise 4.0 Keywords: artificial intelligence access management information technology New York Amazon Connect SME - New York, NY - Onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2256274&uid= |
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| 06:31 PM 14-Mar-25 |