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Hiring : ITSM Software Developer (ServiceNow Integration & Security) at remote at Remote, Remote, USA
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From:

aftab,

convextech

[email protected]

Reply to:   [email protected]

Hope you are doing good.

Please let me know if you are interested in the below position.!!

Position : :

ITSM Software Developer (ServiceNow Integration & Security)

Location : Remote

Duration: :
12+ Months Contract

Visa         :

: No H1b/CPT

Interview mode::

video 

Job Description

We need candidates have experience similar like Motorola or Nokia

Job Overview

We are seeking an experienced ITSM Software Developer to design, develop, and maintain an IT Service

Management (ITSM) software product that integrates seamlessly with ServiceNow. This role requires

expertise in IT infrastructure monitoring, event management, and automation, leveraging tools such as

Zabbix, OTRS/Zuny, Linux, KVM, LXC, Kubernetes, and Proxmox.

Additionally, this role will have a strong focus on source code obfuscation, security hardening, and

intellectual property protection to ensure the security and integrity of the ITSM software product.

Key Responsibilities

ITSM Software Development & Integration

Develop and enhance an ITSM software product that integrates with ServiceNow for incident,

problem, change, and asset management.

Build and maintain custom connectors, APIs, and automation workflows between ServiceNow,

Zabbix, OTRS/Zuny, and Proxmox.

Develop real-time event-driven solutions for monitoring and alerting using Zabbix and

Kubernetes event listeners.

Source Code Obfuscation & Security Hardening

Implement source code obfuscation techniques to prevent reverse engineering and protect

intellectual property.

Utilize code minification, encryption, and binary obfuscation techniques for securing compiled

and interpreted code.

Develop license validation and tamper detection mechanisms to prevent unauthorized use of

ITSM software.

Implement secure coding practices to prevent vulnerabilities such as code injection, buffer

overflow, and API abuse.

Conduct regular security audits and penetration testing on ITSM software components.

Infrastructure & Monitoring Integration

Design and implement event correlation and automated incident response workflows using

Zabbix and ServiceNow Event Management.

Optimize and automate the deployment of Linux-based ITSM components on KVM, LXC, and

Kubernetes.

Configure and manage Proxmox for efficient VM and container orchestration to support ITSM

functions.

Automation & Performance Optimization

Develop automation scripts for infrastructure management using Python, Bash, or Ansible.

Implement self-healing mechanisms in Kubernetes to enhance system reliability.

Work with ITSM teams to improve incident resolution times by automating root cause analysis.

Security & Compliance

Ensure compliance with ITIL best practices and security standards in ITSM software

development.

Implement role-based access control (RBAC) and secure API integrations between ITSM

components.

Conduct threat modeling and risk assessments to identify potential security gaps in the

software.

Required Qualifications & Skills

Technical Skills

Proficiency in ITSM frameworks (ITIL, Incident & Event Management).

Hands-on experience with:

o Zabbix (monitoring, alerting, and automation).

o OTRS/Zuny (ticketing, ITSM workflows).

o Linux (server administration, automation).

o KVM & LXC (virtualization and container management).

o Kubernetes (orchestration, service discovery, self-healing).

o Proxmox (VM/container lifecycle management).

Strong programming skills in Python, Go, or JavaScript for API development.

Experience integrating with ServiceNow APIs (REST, SOAP, Webhooks).

Familiarity with Ansible/Terraform for infrastructure automation.

Experience with source code obfuscation techniques, including:

o JavaScript minification and obfuscation (e.g., UglifyJS, Obfuscator.io)

o Python code obfuscation (e.g., PyArmor, Nuitka, Cython)

o Binary obfuscation for compiled code (e.g., LLVM obfuscation, ProGuard, Obfuscator[1]LLVM)

o Reverse engineering prevention techniques (anti-debugging, anti-tampering, code

watermarking)

Soft Skills

Problem-solving mindset with a focus on automation and security.

Ability to work in cross-functional teams (IT, DevOps, Security).

Strong documentation and communication skills.

Preferred Qualifications

Certifications in ITIL, ServiceNow, or Kubernetes (CKA/CKAD).

Experience with ServiceNow Event Management and IT Operations Management (ITOM).

Knowledge of event-driven architectures (Kafka, RabbitMQ).

Experience with binary protection tools and secure software distribution methods.

Thanks and Regards

MD AFTAB ALAM

US IT Recruiter

ConvexTech Inc.                                   

Direct  : 2813356238

Official - Email  : [email protected]

LinkedIn
: https://www.linkedin.com/in/md-aftab-alam-69114611b                                                                                                                                                 

Keywords: information technology golang Maryland
Hiring : ITSM Software Developer (ServiceNow Integration & Security) at remote
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2259658&uid=
[email protected]
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07:57 PM 17-Mar-25


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