| Urgent Hiring for Subject Matter Expert(SME) lead with Amazon Connect, contact center solution :: Seattle, WA at Seattle, Washington, USA |
| Email: nirdesh.s@twsol.com |
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https://jobs.nvoids.com/job_details.jsp?id=2267169&uid= From: Nirdesh Kumar Srivastava, Teamware Solutions nirdesh.s@twsol.com Reply to: nirdesh.s@twsol.com Desirable Skills:AWS Certified AI Practitioner (or) AWS Certified Machine Learning Engineer would be an added advantage. | Competencies:Digital: Amazon Connect | Experience (Years):4-6 | Essential Skills:Having 6 to 8 years of total experience At least 3 years of enterprise experience of Amazon Connect platform with Technical Architecture, Design and Development skills Advance understanding of Amazon Connect (Customer, Agent, Admin & Supervisor) Must be able to lead the process and develop interconnectivity between services in Amazon Connect Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis . Amazon Connect, AWS services, cloud-based contact center solutions, Configuring a virtual contact center, Amazon Kinesis and Amazon EventBridge , AWS CloudFormation and AWS Cloud Development Kit (CDK) , AWS services - Cloud Watch, Kinesis, S3, Lex, and Poly , VOIP, WEBRTC, GitHub, CI/CD, Docker Data analysis, Data Migration, JSON, LEX | Keywords: continuous integration continuous deployment artificial intelligence sthree Urgent Hiring for Subject Matter Expert(SME) lead with Amazon Connect, contact center solution :: Seattle, WA nirdesh.s@twsol.com https://jobs.nvoids.com/job_details.jsp?id=2267169&uid= |
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| 08:46 AM 19-Mar-25 |