| Looking To Hire Service Delivery Manager Infrastructure Projects Location: Atlanta, GA (Hybrid) at Atlanta, Georgia, USA |
| Email: dibyaranjan.sahoo@scalable-systems.com |
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From: Dibyaranjan Sahoo, Scalable Systems dibyaranjan.sahoo@scalable-systems.com Reply to: dibyaranjan.sahoo@scalable-systems.com Job Title: Service Delivery Manager Infrastructure Projects Location: Atlanta, GA (Hybrid) Experience: 1015 years (Min. 5 years in management roles) Job Summary: Seeking an experienced Service Delivery Manager to oversee Managed Service Desk, End User Computing (EUC), and Digital Workspace operations. Must have expertise in NextThink, ServiceNow, and Genesis, with strong client reporting and presentation skills. Key Responsibilities: Manage service desk, EUC, and digital workspace operations. Ensure ITIL best practices, SLA adherence, and continuous service improvement. Utilize NextThink for analytics, ServiceNow for ITSM, and Genesis for contact center solutions. Prepare and present client reports and drive stakeholder engagement. Lead and mentor teams, drive automation, and collaborate with vendors. Qualifications: 1015 years in IT service delivery, with 5+ years in management. Expertise in Managed Service Desk, EUC, NextThink, ServiceNow, and Genesis. Strong leadership, client management, and reporting skills. Hybrid role based in Atlanta, GA. Ideal for professionals passionate about IT service excellence and innovation. Best Regards Dibyaranjan Sahoo US IT Recruiter Phone -7327883006 Email ID: dibyaranjan.sahoo@scalable-systems.com Scalable Systems | Inspiring Innovation Big Data | Analytics | Integration | Intelligence www.scalable-systems.com Keywords: information technology Georgia Idaho Looking To Hire Service Delivery Manager Infrastructure Projects Location: Atlanta, GA (Hybrid) dibyaranjan.sahoo@scalable-systems.com |
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| 10:59 AM 20-Mar-25 |