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Urgent Hiring || ServiceNow Analyst | Rutherford ( New Jersey ) | Contract at Rutherford, Tennessee, USA

http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2287107&uid=

From:

Pallavi Singh,

Tek Inspirations

[email protected]

Reply to: [email protected]

Job Description -

ServiceNow Analyst
Retail Domain
needed for a 6+ month contract position in Rutherford NJ ( Need local )
Must be able to work onsite 3/4 days a week.
LinkedIn profile link

Responsibilities:
Requirements Gathering: Collaborate with stakeholders to identify business needs and translate them into functional requirements for ServiceNow solutions.
Process Documentation: Document current business processes and workflows, identify areas for improvement, and assist in the development of new processes aligned with best practices.
Configuration Support: Assist in the configuration of ServiceNow applications to meet business requirements, including forms, workflows, and reports.
Testing and Validation: Participate in the testing of ServiceNow solutions, ensuring that they meet the specified requirements and are free of defects.
Training and Support: Help develop training materials and provide support to end-users on ServiceNow applications and processes.
Continuous Improvement: Support efforts to continuously improve ITSM processes and the ServiceNow platform by identifying and proposing enhancements.
Data Analysis: Assist in analyzing data from ServiceNow to generate reports and insights that support business decisions.
Documentation: Maintain accurate and up-to-date documentation of all requirements, configurations, and process changes.
Collaboration: Work closely with the ServiceNow development team and other IT personnel to ensure successful project delivery.

Qualifications:
Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
Experience: 0-2 years of experience in business analysis, IT service management, or a related field. Exposure to ServiceNow or similar ITSM platforms is a plus.
Technical Skills: Basic understanding of ITSM processes and ServiceNow functionality. Familiarity with data analysis tools and methodologies is beneficial.
Communication: Strong verbal and written communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders.
Problem-Solving: Analytical mindset with strong problem-solving abilities.
Attention to Detail: High attention to detail with the ability to manage multiple tasks and priorities.
Teamwork: Ability to work effectively in a team environment, collaborating with colleagues across different departments.

Preferred Qualifications:
ServiceNow Fundamentals training or certification.
Experience with other ITSM tools and methodologies.
Basic knowledge of scripting languages (e.g., JavaScript) is a plus.

Key Responsibilities:
1. Business Analysis & Requirements Gathering:
o Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow, SailPoint, and SuccessFactors implementations and enhancements.
o Conduct workshops and meetings with business users to understand their needs, document functional requirements, and translate them into technical specifications.
o Analyze business processes and workflows to identify areas for improvement and provide recommendations for system optimization and automation.

2. ServiceNow Platform Support:
o Assist in the configuration, customization, and optimization of the ServiceNow platform, ensuring it aligns with business needs.
o Support incident, change, and problem management processes in ServiceNow, working closely with technical teams to resolve issues.
o Participate in ongoing platform enhancements, integrations, and feature implementations.
o Manage ServiceNow modules such as ITSM, ITOM, and HR Service Delivery to streamline business processes.

3. SailPoint Integration & Identity Management:
o Work with technical teams to support and maintain the SailPoint Identity Governance platform, ensuring seamless integration with other enterprise systems.
o Assist in user provisioning, role-based access control (RBAC), and compliance workflows within SailPoint.
o Identify and mitigate risks related to identity management and access controls to ensure the platform supports governance and regulatory requirements.
o Ensure that SailPoint integrates effectively with ServiceNow and SuccessFactors for a streamlined user experience.

4. SuccessFactors HR Systems:
o Support the implementation, configuration, and management of SuccessFactors modules (Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Learning, etc.).
o Collaborate with HR and business teams to ensure SuccessFactors aligns with HR business processes and objectives.
o Provide expertise in SuccessFactors reporting, analytics, and data management.
o Assist in ensuring smooth integration of SuccessFactors with ServiceNow and SailPoint to ensure a cohesive user experience across platforms.
5. Project Support & Cross-functional Collaboration:
o Work alongside project managers, developers, and other business analysts to support system implementations and enhancements.
o Participate in user acceptance testing (UAT), quality assurance, and go-live support for system releases.
o Support training initiatives by developing user manuals, conducting training sessions, and providing ongoing user support.
o Assist in managing change management activities and ensure stakeholders are kept informed about project timelines, milestones, and updates.

6. Continuous Improvement & Optimization:
o Identify opportunities for process automation and system improvements in ServiceNow, SailPoint, and SuccessFactors.
o Stay current with product updates and new features for ServiceNow, SailPoint, and SuccessFactors to suggest improvements to the business.
o Collaborate with the IT and business teams to design and implement system enhancements that increase efficiency and user satisfaction

Regards,

Pallavi Singh
Technical Recruiter
TEK Inspirations LLC : 13573 Tabasco Cat Trail, Frisco, TX 75035
Email:
[email protected]

LinkedIn
:
linkedin.com/in/pallavi-singh-993483189

Disclaimer:
If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line to
[email protected]. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience.

Keywords: information technology golang New Jersey Texas
Urgent Hiring || ServiceNow Analyst | Rutherford ( New Jersey ) | Contract
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2287107&uid=

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02:45 AM 26-Mar-25

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pallavi.singh@tekinspirations.com wrote:
From:

Pallavi Singh,

Tek Inspirations

pallavi.singh@tekinspirations.com

Reply to:   pallavi.singh@tekinspirations.com

Job Description -

ServiceNow Analyst
Retail Domain
needed for a 6+ month contract position in Rutherford NJ ( Need local )
Must be able to work onsite 3/4 days a week.
LinkedIn profile link

Responsibilities:
 Requirements Gathering: Collaborate with stakeholders to identify business needs and translate them into functional requirements for ServiceNow solutions.
 Process Documentation: Document current business processes and workflows, identify areas for improvement, and assist in the development of new processes aligned with best practices.
 Configuration Support: Assist in the configuration of ServiceNow applications to meet business requirements, including forms, workflows, and reports.
 Testing and Validation: Participate in the testing of ServiceNow solutions, ensuring that they meet the specified requirements and are free of defects.
 Training and Support: Help develop training materials and provide support to end-users on ServiceNow applications and processes.
 Continuous Improvement: Support efforts to continuously improve ITSM processes and the ServiceNow platform by identifying and proposing enhancements.
 Data Analysis: Assist in analyzing data from ServiceNow to generate reports and insights that support business decisions.
 Documentation: Maintain accurate and up-to-date documentation of all requirements, configurations, and process changes.
 Collaboration: Work closely with the ServiceNow development team and other IT personnel to ensure successful project delivery.

Qualifications:
 Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
 Experience: 0-2 years of experience in business analysis, IT service management, or a related field. Exposure to ServiceNow or similar ITSM platforms is a plus.
 Technical Skills: Basic understanding of ITSM processes and ServiceNow functionality. Familiarity with data analysis tools and methodologies is beneficial.
 Communication: Strong verbal and written communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders.
 Problem-Solving: Analytical mindset with strong problem-solving abilities.
 Attention to Detail: High attention to detail with the ability to manage multiple tasks and priorities.
 Teamwork: Ability to work effectively in a team environment, collaborating with colleagues across different departments.

Preferred Qualifications:
 ServiceNow Fundamentals training or certification.
 Experience with other ITSM tools and methodologies.
 Basic knowledge of scripting languages (e.g., JavaScript) is a plus.

Key Responsibilities:
1. Business Analysis & Requirements Gathering:
o Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow, SailPoint, and SuccessFactors implementations and enhancements.
o Conduct workshops and meetings with business users to understand their needs, document functional requirements, and translate them into technical specifications.
o Analyze business processes and workflows to identify areas for improvement and provide recommendations for system optimization and automation.

2. ServiceNow Platform Support:
o Assist in the configuration, customization, and optimization of the ServiceNow platform, ensuring it aligns with business needs.
o Support incident, change, and problem management processes in ServiceNow, working closely with technical teams to resolve issues.
o Participate in ongoing platform enhancements, integrations, and feature implementations.
o Manage ServiceNow modules such as ITSM, ITOM, and HR Service Delivery to streamline business processes.

3. SailPoint Integration & Identity Management:
o Work with technical teams to support and maintain the SailPoint Identity Governance platform, ensuring seamless integration with other enterprise systems.
o Assist in user provisioning, role-based access control (RBAC), and compliance workflows within SailPoint.
o Identify and mitigate risks related to identity management and access controls to ensure the platform supports governance and regulatory requirements.
o Ensure that SailPoint integrates effectively with ServiceNow and SuccessFactors for a streamlined user experience.

4. SuccessFactors HR Systems:
o Support the implementation, configuration, and management of SuccessFactors modules (Employee Central, Recruiting, Onboarding, Performance & Goals, Compensation, Learning, etc.).
o Collaborate with HR and business teams to ensure SuccessFactors aligns with HR business processes and objectives.
o Provide expertise in SuccessFactors reporting, analytics, and data management.
o Assist in ensuring smooth integration of SuccessFactors with ServiceNow and SailPoint to ensure a cohesive user experience across platforms.
5. Project Support & Cross-functional Collaboration:
o Work alongside project managers, developers, and other business analysts to support system implementations and enhancements.
o Participate in user acceptance testing (UAT), quality assurance, and go-live support for system releases.
o Support training initiatives by developing user manuals, conducting training sessions, and providing ongoing user support.
o Assist in managing change management activities and ensure stakeholders are kept informed about project timelines, milestones, and updates.

6. Continuous Improvement & Optimization:
o Identify opportunities for process automation and system improvements in ServiceNow, SailPoint, and SuccessFactors.
o Stay current with product updates and new features for ServiceNow, SailPoint, and SuccessFactors to suggest improvements to the business.
o Collaborate with the IT and business teams to design and implement system enhancements that increase efficiency and user satisfaction

Regards,

Pallavi Singh
Technical Recruiter
TEK Inspirations LLC : 13573 Tabasco Cat Trail, Frisco, TX 75035
Email: 
pallavi.singh@tekinspirations.com

LinkedIn
: 
linkedin.com/in/pallavi-singh-993483189

Disclaimer:
 If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line to 
remove@tekinspirations.com. And mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience.

Keywords: information technology golang New Jersey Texas 
Urgent Hiring || ServiceNow Analyst | Rutherford ( New Jersey ) | Contract
pallavi.singh@tekinspirations.com

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