| Job Opening // IT Engineer (Cloud Operations, ITIL, MS Office) @ Reston, VA or Plano TX // Contract at Reston, Virginia, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2300321&uid= Hello Professionals, We have openings for: IT Engineer (Cloud Operations, ITIL) Hybrid - Reston, VA or Plano TX Contract Top Must Have Skills: 5-10 year's experience with cloud operations and engineering Information Technology Infrastructure Library (ITIL) Certification is required. Use of Office products including Excel, Word, Outlook) Description: - Provide support for complex or specialized application or infrastructure tasks, incidents, changes and requests. - Coordinate and manage changes to the production environment ensuring safety and soundness while working with an agile mindset. - Lead the operational implementation and maintenance of complex IT infrastructure and application projects - Troubleshoot and resolve advanced and complex system, service, application and network/connectivity issues - Provide guidance, training, etc. to junior members and new members of the team - Identify and drive efforts for automation initiatives - Identify system performance enhancements, propose and implement solutions for those enhancements - Identify and resolve monitoring and alerting issues, including threshold updates, new monitors and resolve other problematic alerts - Handle compliance activities including access and password management, compliance with all policies and procedures. - Handle escalated incidents from other tiers or teams and quickly triage and remediate issues to minimize any business impact. - Lead critical incident response efforts and root cause analysis - Lead critical application releases and implementations that include interfacing application changes and coordination - Update configurations, including testing and peer reviewing. - Create/modify code, scripts, and monitors to resolve, prevent or monitor application incidents - Provide recommendation on continuous improvement and execute the same - Troubleshoot the incidents and identify root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools. - Act as primary point of contact to management and stakeholders during business impacting incidents. - Partnering with the Correction of Errors team, drive the root cause analysis, lessons learned and implementation of enhancements for all ECC communicated incidents. - Collaborate with other teams to enhance proactive monitoring and observability tools and processes - Provide reporting and analysis on business impacting incident trends and impacts. - Good communication skills (oral and written) - Attention to detail - Ability to multi-task - Knowledge and use of ticketing systems - Proven experience with: - Unix/Linux - Expert knowledge of AWS cloud platforms, Certification required - Proficient in the use of the AWS console and CLI - Advanced scripting and automation skills - Strong problem-solving abilities - System and data analysis using common tools (PowerBI, Tableau, Excel, etc.) - Hands on experience with transaction level monitoring using Splunk and other transaction level dashboarding tools. - Monitoring experience with tools like Extrahop, SolarWinds, and Catchpoint. - Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance. Thanks and Regards, Lishy. A Talent Acquisition Group Email: [email protected] Phone: 201 201 8239 (Ext: 1061) LinkedIn: https://www.linkedin.com/in/lisa-a-397367211 Company LinkedIn: Smart IT Frame LLC. Smart IT Frame | https://smartitframe.com/ Keywords: information technology Texas Virginia Job Opening // IT Engineer (Cloud Operations, ITIL, MS Office) @ Reston, VA or Plano TX // Contract [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2300321&uid= |
| [email protected] View All |
| 07:54 PM 31-Mar-25 |