| Urgent role of Business Analyst with IVR at Newark, NJ at Newark, New Jersey, USA |
| Email: [email protected] |
|
From: Akshat, Tanisha Systems Inc. [email protected] Reply to: [email protected] Greetings..!! My name is Akshat, and I am a Sr.Technical Recruiter at Tanisha Systems Inc. Tanisha Systems Inc is a global contingency staffing firm servicing. We have an excellent job opportunity with one of our clients. Role: Business Analyst with IVR Location: Newark, NJ( Hybrid) Type: Contract Position Exp-10+ yrs Key Responsibilities: Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency. Develop actionable business intelligence and analytics to drive decision-making. Lead ongoing reviews of business processes and developing optimization strategies. Develop and implement data governance, data management, and data quality program practices and strategies. Model business processes for Interactive Voice Response (IVR) and implement effective solutions. Foster a culture of continuous improvement and excellence. What you bring to the table: Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space. Experience working in an AGILE environment. Strong analytical skills and proficiency in data modelling techniques. BA/BS in CS, Information Systems or Information management or Systems design. Ability to manage complex projects and deliver results in a fast-paced environment. Excellent communication and leadership abilities. Bonus if you have: Deep expertise in insurance financial engines and regulatory compliance. Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau. Regards Akshat Kumar Sr.Technical Recruiter [email protected] www.tanishasystems.com linkedin.com/in/akshat-kumar-7245821a2 99 Wood Ave South, Suite # 308, Iselin, New Jersey, NJ 08830, USA Keywords: business analyst artificial intelligence access management New Jersey Urgent role of Business Analyst with IVR at Newark, NJ [email protected] |
| [email protected] View All |
| 05:42 AM 02-Apr-25 |