| Program Manager at Remote, Remote, USA |
| Email: naveen.sharma@scalable-systems.com |
|
From: Naveen Sharma, Scalable System naveen.sharma@scalable-systems.com Reply to: naveen.sharma@scalable-systems.com Role name: | Program Manager | Role Description: | Requirements / Responsibilities:1. 8 -12 years of experience in IT Infrastructure Services2 . Experience in handling Infrastructure projects for large customers 3. Experience in datacenter, EUC and Service Desk projects 4. Should have experience in managing projects through MS Projects 5. Should be able to create and review the project plans6. Create and maintain the risks/ issues for effective delivery7. Should have worked Managing multi stake holders internal and External 8. Experience in Excellent Vendor Management 9. Should have worked in EUC and SD services domain 10. Experience in working with multiple product vendors and understanding the OLAs and Support requirements11. Manage and Review the SoWs12. Manage and Report SLAs 13. Conduct Review meetings with customers and internal stake holders14. Strong verbal and written communications skills, as well as the ability to work effectively across internal and external stakeholders.15. Responsible for maintaining good relationship with support teams and maintain high CSAT16. Create and Maintain the working environment ITIL V4 Framework Demanding Skills Good Technical Communication and documentation Awareness of industrys latest technology trends and applications Ability to think strategically Very strong client-facing and communication skills | Competencies: | Program Management, Digital : Amazon Web Service(AWS) Cloud Computing | Experience (Years): | 10 & Above | Keywords: information technology microsoft South Dakota Program Manager naveen.sharma@scalable-systems.com |
| naveen.sharma@scalable-systems.com View All |
| 08:31 PM 02-Apr-25 |