| Help Desk Analyst :: 100 percentage Remote:; Visa: GC: USC at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2312613&uid= From: Ashish Kumar, Source Infotech IC [email protected] Reply to: [email protected] Hi, Hope you are doing good. I have following requirement, please reply me back with profile along with rate expectation Help Desk Analyst 100% Remote 6+months C2H Visa: GC/USC Help Desk Analyst with Salesforce support experience 80% of calls are related to SFDC (integration, permissions, purchase order issues) We have an exciting opportunity for candidates to join the newly formed Command Center. This team of agents use their unique training, technical acumen, critical thinking and knowledge to support the growing retail network with the technologies they use as they interact with homeowners to sell, quote, order, schedule appointments and more. We are looking for candidates who are: Customer-focused | World Class Customer Experience . Must enjoy helping our retail network resolve issues and speaking with them via phone and over Microsoft Teams. Professional. Passionate about delivering a world-class customer experience. Support experience . Meets or exceeds service level agreements, has worked in ServiceNow, has done support before. Team Player. Helps others learn, prioritizes the success of the group, collaborates, supports others to achieve common goals. Continuous improvement mindset . Offers solutions to prevent repeat service tickets. They want to learn and are curious, creative and interested in improving the existing model. Great time management with a focus on using time efficiently. Technical skills . At least one year of Salesforce experience including demonstrated critical thinking and problem-solving skills. Prefer Salesforce Admin certification and Salesforce Service Cloud certification. Nice to have : Experience with APIs and Postman to help us work smarter, not harder. Thanks & Regards! Ashish Kumar US IT Recruiter Source Infotech Inc. 3840 Park Avenue, Suite C-205, Edison, NJ-08820 Email: [email protected] : https://www.linkedin.com/in/ashish50/ Keywords: cprogramm information technology green card New Jersey Help Desk Analyst :: 100 percentage Remote:; Visa: GC: USC [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2312613&uid= |
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| 09:02 PM 03-Apr-25 |