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Remote Opportunity : Customer Experience (CX) Solutions Architect Contact Center & Cloud Platforms at Center, Colorado, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2315484&uid=

Hi ,

Were currently hiring for a
Remote Architect role requiring 13+ years of experience in customer service technologies. This is a
long-term opportunity ideal for someone with deep expertise in Nuance, Genesys, Amazon Connect, AWS services, and solution design.

Position Details:

Title:
Architect

Location:
Remote

Experience Required:
1315
years

Minneapolis
MN

Work Authorization:
Open

Domain Experience:
Healthcare,
Insurance, Education/e-Learning

Must-Have Skills & Expertise:

Extensive experience with
Nuance, Genesys, Amazon Connect, and AWS Services

Proven background in
solution architecture and implementation in Contact Center and Omni-Channel environments

Strong leadership in
AI/ML solutions for business automation

Skilled in managing
cloud migrations, POC setups, and vendor engagement

Familiarity with
Six Sigma practices Yellow Belt certified (Green Belt in progress)

NICE Certified Systems Admin

Excellent
communication, project leadership, and mentoring abilities

Thanks,

Aditya Jain  |  New York Technology Partners

[email protected]

linkedin.com/in/aditya-jain-india

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Keywords: artificial intelligence machine learning information technology wtwo Minnesota
Remote Opportunity : Customer Experience (CX) Solutions Architect Contact Center & Cloud Platforms
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2315484&uid=
[email protected]
View All
07:04 PM 04-Apr-25


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