12+ Only -- Business Analyst With Help Desk in Trenton, NJ Hybrid EST Only at Trenton, Utah, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2323476&uid= Hi Hope you are doing well, We have the below requirement open. Please send me your candidates updated Resume to [email protected] Role: Business Analyst With HelpDesk 25 Market St, Trenton, NJ Hybrid MOI: iLinc Web Cam Interview Only NOTE : Need Passport number and LinkedIn ID and please do mention Current Location and Visa of candidate while sending the Profile Need a Business Analyst with Analysis, testing and customer service experience to work in a Helpdesk support role. Hybrid role requiring 2 days onsite, 3 days remote (no exceptions) EXCELLENT Communication (verbal and written) and Customer Service skills REQUIRED. The Business Analyst serves as a business analyst/help desk support for projects involving critical data processing systems for the Relevant work experience: 3 to 5 years. Responsibilities: The BA will be responsible for the support of various Judiciary applications. - The analyst will be expected to monitor the helpdesk, accept helpdesk tickets, analyze the problem reported and assist the user with a resolution in a timely manner. The analyst will be expected to document the issue and resolution, test the application to replicate the issues reported and be able to understand Use Cases, Business Requirements Documents, User Stories, Test Scripts and any other related documentation. The BA will be expected to work in fast paced projects and will be expected to be organized, multitask, take initiatives and be customer friendly. Skills required - Experience with Business Analysis, Software Testing and Customer Service/End User Support/Helpdesk Support. - Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc. - Ability to analyze complex business processes, work flows and assist the user with the issue and resolution. - Good communication skills required. - 4 year college degree or equivalent study required. Question 2 Please list the candidate's email address HERE that will be used when submitting E-RTR. Question 4 Where is the candidate currently geographically located Question 5 Please provide a link to your LinkedIn profile if available. Skill | Years Used | Last Used | Experience as a Business Analyst Required 5 Years | | | Experience with Customer Service/End User Support/Helpdesk Support. Required 5 Years | | | Ability to analyze complex business processes, workflows, and assist the user with the issue and resolution. Required 3 Years | | | Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc. Required 5 Years | | | Experience with Software Testing Required 5 Years | | | 4-year college degree or equivalent study required. Required 4 Years | | | Thanks and Regards, Ramya Sri https://www.linkedin.com/in/ramya-sri-66152a23b/ Email: [email protected] -- Keywords: business analyst information technology Idaho New Jersey 12+ Only -- Business Analyst With Help Desk in Trenton, NJ Hybrid EST Only [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2323476&uid= |
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07:23 PM 08-Apr-25 |