[hotlistandc2creqs] Service Now Subject Matter Expert (SME) || Chicago IL (Day One Onsite) at Remote, Remote, USA |
Email: md.faisal@signinsol.com |
https://rb.gy/r1ud0k https://jobs.nvoids.com/job_details.jsp?id=2325217&uid= HI All, share genuine profile ServiceNow Subject Matter Expert (SME) Chicago IL (Day One Onsite) A ServiceNow Subject Matter Expert (SME) plays a crucial role in implementing and managing ServiceNow platforms. Here's a breakdown of the key responsibilities: Technical Expertise Act as a technical expert in ServiceNow, providing guidance on platform capabilities, best practices, and implementation strategies Process Improvement*: Collaborate with cross-functional teams to identify and implement process improvements, ensuring alignment with business requirements and IT service management (ITSM) processes Platform Management*: Configure, customize, and maintain ServiceNow applications, including ITSM, customer service management, and other custom applications Integration and Development*: Integrate ServiceNow with other enterprise systems and tools, develop custom workflows, and create update sets to move customizations between systems - *Training and Support*: Provide training and support to end-users, stakeholders, and IT staff on ServiceNow applications and processes - *Troubleshooting and Optimization*: Troubleshoot issues, optimize platform performance, and ensure data quality and integrity To excel in this role, you'll need: -Strong ServiceNow knowledge*: Expert-level understanding of ServiceNow applications, including ITSM, customer service management, and other custom applications - *Technical skills*: Proficiency in JavaScript, HTML, CSS, and other web technologies, as well as experience with relational databases and cloud technologies - *Communication and collaboration*: Excellent communication, collaboration, and leadership skills, with the ability to work with diverse stakeholders and teams THANKS & REGARDS Mohammad Faisal md.faisal@signinsol.com -- Keywords: information technology Illinois Maryland [hotlistandc2creqs] Service Now Subject Matter Expert (SME) || Chicago IL (Day One Onsite) md.faisal@signinsol.com hotlist https://rb.gy/r1ud0k https://jobs.nvoids.com/job_details.jsp?id=2325217&uid= |
md.faisal@signinsol.com View All |
10:59 PM 08-Apr-25 |