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[hotlistandc2creqs] Service Now Subject Matter Expert (SME) || Chicago IL (Day One Onsite) at Remote, Remote, USA
Email: md.faisal@signinsol.com
https://rb.gy/r1ud0k
https://jobs.nvoids.com/job_details.jsp?id=2325217&uid=
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ServiceNow Subject Matter Expert (SME) 

Chicago IL (Day One Onsite)

A ServiceNow Subject Matter Expert (SME) plays a crucial role in implementing and managing ServiceNow platforms. Here's a breakdown of the key responsibilities:

Technical Expertise Act as a technical expert in ServiceNow, providing guidance on platform capabilities, best practices, and implementation strategies 

Process Improvement*: Collaborate with cross-functional teams to identify and implement process improvements, ensuring alignment with business requirements and IT service management (ITSM) processes 

Platform Management*: Configure, customize, and maintain ServiceNow applications, including ITSM, customer service management, and other custom applications 

Integration and Development*: Integrate ServiceNow with other enterprise systems and tools, develop custom workflows, and create update sets to move customizations between systems 

- *Training and Support*: Provide training and support to end-users, stakeholders, and IT staff on ServiceNow applications and processes 

- *Troubleshooting and Optimization*: Troubleshoot issues, optimize platform performance, and ensure data quality and integrity 

To excel in this role, you'll need:

-Strong ServiceNow knowledge*: Expert-level understanding of ServiceNow applications, including ITSM, customer service management, and other custom applications 

- *Technical skills*: Proficiency in JavaScript, HTML, CSS, and other web technologies, as well as experience with relational databases and cloud technologies 

- *Communication and collaboration*: Excellent communication, collaboration, and leadership skills, with the ability to work with diverse stakeholders and teams 

THANKS & REGARDS

Mohammad Faisal

md.faisal@signinsol.com

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Keywords: information technology Illinois Maryland
[hotlistandc2creqs] Service Now Subject Matter Expert (SME) || Chicago IL (Day One Onsite)
md.faisal@signinsol.com
hotlist
https://rb.gy/r1ud0k
https://jobs.nvoids.com/job_details.jsp?id=2325217&uid=
md.faisal@signinsol.com
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10:59 PM 08-Apr-25


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