| Genesys Cloud Developer at Cincinnati, Ohio, USA |
| Email: ajay.e@kksoftwareassociates.com |
|
https://rb.gy/r1ud0k https://jobs.nvoids.com/job_details.jsp?id=2326954&uid= From: AJAY, KK Software Associates ajay.e@kksoftwareassociates.com Reply to: ajay.e@kksoftwareassociates.com Job Role :- Genesys Cloud Developer Work Location:- TCS - Cincinnati, OH -COLUMBUS, OH Role Description: Design, develop, and test Genesys Cloud flows using common modules, data actions, data tables, and other components. Implement and extend Genesys Cloud using SDKs and APIs. Collaborate with cross-functional teams to gather requirements and provide technical solutions. Develop and maintain automation scripts using Python and JavaScript for Genesys Cloud configurations. Integrate Genesys Cloud with Salesforce CTI and other third-party applications. Develop and manage digital bots for chat and email within Genesys Cloud. Implement Workforce Engagement Management (WEM) solutions within Genesys Cloud. Monitor and troubleshoot Genesys Cloud applications to ensure optimal performance. Provide detailed documentation and examples of work in areas such as design, data management, error handling, monitoring, alerting, and testing. Competencies: Genesys Engage, CTI Genesys Experience (Years): 6-8 Essential Skills: 5+ years hands-on experience in designing, developing, and testing Genesys Cloud flows using common modules, data actions, data tables, and other components. The candidate should be able to demonstrate their technical skills and willingness to learn new technologies, particularly Python and JavaScript, which are used for our configurations within Genesys Cloud. AWS Lex experience in creating natural language is a must. Desirable Skills: 1. skills in AWS Lex experience. Keywords: Genesys Cloud developer Keywords: Ohio Genesys Cloud Developer ajay.e@kksoftwareassociates.com https://rb.gy/r1ud0k https://jobs.nvoids.com/job_details.jsp?id=2326954&uid= |
| ajay.e@kksoftwareassociates.com View All |
| 04:43 AM 09-Apr-25 |