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Job Opening // Oracle CX Service Cloud principal consultant @ Atlanta, GA (Hybrid) // Contract at Atlanta, Georgia, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2327392&uid=

Hello Professionals,

We have openings for:

Oracle CX Service Cloud principal consultant

Location: Atlanta, GA (Hybrid)

Duration: 6+ months contract

Role Overview

As a Director of Delivery, you will be a transformation maven, responsible for the end-to-end delivery and management
of ERP driven programs in CX-Service Cloud. Leveraging your expertise in Oracle Cloud ERP solutions and collaborating with the program management office, you will lead teams to deliver innovative, high-quality solutions that meet our clients' business needs.
This role requires a proactive approach, excellent communication skills, and the ability to build collaborative relationships with clients and internal/external stakeholders.

Key Responsibilities

Job Description:

Responsibilities:

Implement and manage Oracle CX Service Cloud solutions, focusing on the following modules:

Installed Base

Maintenance

Service Logistics

Field Service Cloud

B2B Service

Digital Customer Service

Knowledge Base

Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs.

Configure and customize Oracle CX Service Cloud applications to enhance functionality and user experience.

Provide technical support and troubleshooting for Oracle CX Service Cloud modules.

Develop and deliver training sessions for end-users to ensure effective utilization of the system.

Monitor system performance and implement improvements to optimize efficiency.

Stay updated with the latest Oracle CX Service Cloud features and best practices.

Qualifications:

Bachelors degree in computer science, Information Technology, or a related field.

Proven experience with end-to-end implementation of Oracle CX Service Cloud and its modules.

Strong understanding of customer service processes and best practices.

Excellent problem-solving skills and attention to detail.

Ability to work independently and as part of a team.

Strong communication and interpersonal skills.

Oracle CX Service Cloud certification is a plus.

Thanks and Regards,

Lishy. A

Talent Acquisition Group

Email: [email protected]

Phone:  201 201 8239
(Ext: 1061)

LinkedIn:
https://www.linkedin.com/in/lisa-a-397367211

Company LinkedIn:
Smart IT Frame LLC.

Smart IT Frame |
https://smartitframe.com/

Keywords: information technology Georgia
Job Opening // Oracle CX Service Cloud principal consultant @ Atlanta, GA (Hybrid) // Contract
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2327392&uid=
[email protected]
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06:50 PM 09-Apr-25


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Location: Atlanta, Georgia