| No H1B || Senior Service Designer || Brooklyn, NY || Need portfolio at Brooklyn, New York, USA |
| Email: roshan@vyzeinc.com |
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From: Roshan, Vyzeinc roshan@vyzeinc.com Reply to: roshan@vyzeinc.com Job Description - Title: Senior Service Designer Duration: 6+ months Location: Brooklyn, NY HYBRID- REMOTE LinkedIn, DL, Visa MUST Requirements: Candidate MUST have an online portfolio showcasing service design artifacts, user research methodologies, and system-level problem-solving. The link must be included in the resume Hybrid: New York City (5 boroughs) and Remote. This assignment involves field work anywhere in 5 NYC boroughs and remote. Days in the field or remote may vary each week and will be dictated by the project needs. Some weeks may be 5 days remote, but some may be 5 days in the field. Occasionally, the consultant will be asked to attend team meetings at 2 MetroTech Center, Brooklyn, NY MANDATORY SKILLS/EXPERIENCE 8+ years of experience in service design, systems thinking, or related disciplines, with a proven ability to lead cross-functional initiatives in agile environments. Strong understanding of service design methodologies, including experience with tools and techniques such as service blueprinting, ecosystem mapping, and journey mapping to uncover pain points and opportunities for improvement. Proficiency in user research methods such as interviews, surveys, usability testing, and contextual inquiry. Expertise in both qualitative and quantitative approaches, with experience conducting research on complex, large-scale projects (e.g., longitudinal studies, diary studies, ethnographic research). Experience developing and maintaining service-specific design artifacts, including personas, journey maps, and service blueprints, to align teams and guide decision making. Proficient in tools like Figma, Miro, and Lucidchart to create wireframes, mockups, and prototypes for testing and concept validation, with advanced skills in interactive prototyping. Proven ability to collaborate with UX designers, Product Owners, and technical teams to translate service design insights into actionable solutions and ensure seamless implementation. Excellent communication and facilitation skills, with the ability to clearly present service design findings, insights, and recommendations to stakeholders. Experience conducting co-creation workshops, stakeholder alignment sessions, and design reviews. Desirable skills/experience: Create and deliver service-specific design artifacts to support project objectives, including service blueprints, ecosystem maps, visual designs, wireframes, and interactive prototypes. Collaborate with UX designers and developers to integrate service design insights into a cohesive design system, ensuring consistency and scalability across services. Experience working in agile and iterative environments, with a deep understanding of agile practices such as sprint planning, retrospectives, and backlog grooming Keywords: user experience Colorado New York No H1B || Senior Service Designer || Brooklyn, NY || Need portfolio roshan@vyzeinc.com https://jobs.nvoids.com/job_details.jsp?id=2335133 |
| roshan@vyzeinc.com View All |
| 03:22 AM 11-Apr-25 |