| Genesys Cloud consultant // Columbus, OH (Hybrid) // Contract at Columbus, Ohio, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2337875&uid= Hi, We have a Job opening for the below role Role: Genesys Cloud consultant Location: Columbus, OH (Hybrid) Duration: Contract Job Description: Design, develop, and test Genesys Cloud flows using common modules, data actions, data tables, and other components. Implement and extend Genesys Cloud using SDKs and APIs. Collaborate with cross-functional teams to gather requirements and provide technical solutions. Develop and maintain automation scripts using Python and JavaScript for Genesys Cloud configurations. Integrate Genesys Cloud with Salesforce CTI and other third-party applications. Develop and manage digital bots for chat and email within Genesys Cloud. Implement Workforce Engagement Management (WEM) solutions within Genesys Cloud. Monitor and troubleshoot Genesys Cloud applications to ensure optimal performance. Provide detailed documentation and examples of work in areas such as design, data management, error handling, monitoring, alerting, and testing. Essential Skills: 5+ years hands-on experience in designing, developing, and testing Genesys Cloud flows using common modules, data actions, data tables, and other components. The candidate should be able to demonstrate their technical skills and willingness to learn new technologies, particularly Python and JavaScript, which are used for our configurations within Genesys Cloud. AWS Lex experience in creating natural language is a must. Desirable Skills: skills in AWS Lex experience. Thanks & Regards Naveen Kumar US IT Recruiter Email: [email protected] -- Keywords: information technology Ohio Genesys Cloud consultant // Columbus, OH (Hybrid) // Contract [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2337875&uid= |
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| 12:24 AM 12-Apr-25 |