| Business System Analyst - Boston, MA (Hybrid). at Boston, Massachusetts, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2339242&uid= Hi, Please find the JD below and revert with good fit profiles Position: Business System Analyst Location: Boston, MA (Hybrid) Hiring Type: Contract Job Description: 5 years experience working in the Fund Accounting / Funds Management / Custodial Services / Investment Operations industries is required. Proven ability in analyzing business data flows and processes; isolating issues, assessing implications, and formulating solutions. As a member of the Global Client Services Team, your goal is to provide positive support outcomes for our global production clients in accordance with established service levels. You will form close working relationships with all of our clients while working collaboratively with the other Global Client Services Team members around the globe. Role Responsibilities First Point of Contact: Manage the initial response to our production clients for any issues they raise; determining the type of issue, priority and level of support required. Analysis of Issues: Undertake detailed analysis and investigation of issues as appropriate. Providing Client Feedback: Liaise and manage feedback to our clients until issues are resolved to the level of satisfaction our clients expect. Maintaining Client Relationships: Attend regular meetings with client representatives; meetings may be either face to face and via conference call. Quality Assurance: Undertake application testing to confirm the behavior of items destined for release to clients. Release Deployment: Co-ordinating releases and managing change control for our production client base. On Call Support: Some after-hours/on-call responsibilities will be required however this is on a shared basis across the team. Business Systems Support / Service Desk / System Administrator roles either within or to the financial services industry. Experience with business systems architecture, system administration, and/or production support. Competent using tools such as SQL and Excel for the retrieval and analysis of data. Control is the software that is being supported. Exposure, use or expertise is a bonus. Thanks & Regards Peter Jhonty [email protected] iTech US, Inc -- Keywords: information technology Colorado Massachusetts Business System Analyst - Boston, MA (Hybrid). [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2339242&uid= |
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| 06:45 PM 14-Apr-25 |