Home

Genesys Developer at Remote, Remote, USA
Email: manish@scalable-systems.com
https://jobs.nvoids.com/job_details.jsp?id=2341745&uid=
From:

Manish Kumar,

Scalable

manish@scalable-systems.com

Reply to:   manish@scalable-systems.com

Job Title: Genesys Developer
Location: CAREY, NC~Clarks Summit, PA~Bridgewater, NYRole Description:
We are looking for a skilled Genesys Developer with deep experience in building, configuring, and supporting contact center solutions using Genesys platforms. The ideal candidate will have hands-on expertise with Genesys PureCloud (now Genesys Cloud CX), CTI integrations, and exposure to Avaya Aura. You will collaborate with cross-functional teams to deliver seamless customer engagement experiences through modern contact center technologies.Key Responsibilities:

Design, develop, and implement solutions using Genesys PureCloud (Cloud CX) platform.

Build and support CTI (Computer Telephony Integration) components using Genesys frameworks.

Integrate Genesys solutions with enterprise applications such as CRMs, IVRs, and databases.

Collaborate with business analysts, architects, and QA teams to understand requirements and deliver scalable contact center solutions.

Provide production support, troubleshoot issues, and ensure system reliability and uptime.

Assist in solution architecture, flow design, and integration patterns using Genesys SDKs and APIs.

Participate in deployment planning, testing (SIT/UAT), and end-user training when required.Essential Skills:

68 years of experience as a Genesys Developer

Hands-on experience with Genesys PureCloud (Genesys Cloud CX)

Strong understanding of CTI development and contact center workflows

Knowledge of Genesys Routing, Architect Flows, Call Flows, APIs, and SDKs

Familiarity with telephony systems and integrationsDesirable Skills:

Exposure to Avaya Aura environment

Experience with additional Genesys modules like Workforce Management (WFM), Reporting, or AI integrations

Familiarity with Agile/Scrum methodologies and DevOps practicesCompetencies:

Avaya Aura

Genesys PureCloud (Genesys Cloud CX)

CTI / Genesys Routing and IntegrationQualifications:

Bachelors degree in Computer Science, Information Technology, or a related field

Relevant Genesys certifications are a plus

------------
Manish Kumar

Scalable Systems

Technical Recruiter
Mailto: 
manish@scalable-systems.com

Keywords: quality analyst artificial intelligence North Carolina Pennsylvania
Genesys Developer
manish@scalable-systems.com
https://jobs.nvoids.com/job_details.jsp?id=2341745&uid=
manish@scalable-systems.com
View All
12:06 AM 15-Apr-25


To remove this job post send "job_kill 2341745" as subject from manish@scalable-systems.com to usjobs@nvoids.com. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.


Your reply to manish@scalable-systems.com -
To       

Subject   
Message -

Your email id:

Captcha Image:
Captcha Code:


Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at me@nvoids.com


Time Taken: 1

Location: ,