| Salesforce CPQ Consultant at Remote, Remote, USA |
| Email: [email protected] |
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Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2435176&uid=387f0bfe962044579ff4129bb4db9fa9 From: Navya, Fisec Global [email protected] Reply to: [email protected] Job Title: Salesforce CPQ/Billing Support Consultant Location: [Remote-US] Reports to: Salesforce Support Consultant Role Summary: We are looking for a Salesforce CPQ/Billing Support Consultant to join our team as an individual contributor focused on production support and issue resolution for Salesforce Revenue Cloud applications. The ideal candidate will have hands-on experience with Salesforce CPQ and Billing, a strong understanding of quote-to-cash processes, and a problem-solving mindset to support business operations and minimize disruptions. Key Responsibilities: Investigate and resolve user-reported issues in Salesforce CPQ and Billing (e.g., pricing, quoting, orders, amendments, usage, and invoicing) Perform root cause analysis, identify patterns, and implement long-term fixes in collaboration with development or admin teams Monitor and respond to integration failures and system errors between Salesforce and external systems (e.g., ERP, tax engines like Avalara) Execute basic data fixes and configuration adjustments (price rules, product bundles, flows) as needed within established guardrails Handle administrative tasks such as user access, permission set updates, and record corrections Log, track, and document issues in a ticketing system (e.g., JIRA), ensuring timely updates and resolutions Support user acceptance testing (UAT) and validation for minor enhancements or fixes Maintain internal documentation for known issues, resolutions, and support workflows Required Skills & Experience: 5+ years of hands-on support experience with Salesforce CPQ and Billing Solid understanding of Salesforce data model and Revenue Cloud workflows Strong problem-solving skills in quote-to-cash lifecycle, including pricing, discounts, amendments, subscriptions, usage, and invoicing Experience with system monitoring, root cause analysis, and support ticket triaging Strong knowledge of development experience with APEX, Salesforce Flow, and debugging via logs Working knowledge of SOQL and basic data analysis in Excel/Google Sheets Strong communication and documentation skills Salesforce Certified Administrator, CPQ Specialist, and Billing Super badge Keywords: Salesforce CPQ Consultant [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2435176&uid=387f0bfe962044579ff4129bb4db9fa9 |
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| 10:37 PM 16-May-25 |