| Senior Cloud Support Engineer at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2451471&uid=e7fb20adc9ee4818b23b29db97c4df42 | From: Rajeev Jeevan, Cloud Security Web [email protected] Reply to: [email protected] | Senior Cloud Support Engineer Irvine, CA or San Antonio, TX (Hybrid) Very Long-Term Contract This is a very long-term, ongoing contract opportunity based out of Irvine, CA or San Antonio, TX (Hybrid). As a Lead Support Engineer in the Cloud Operations team, you will provide expert-level technical support for mission-critical systems and applications while ensuring the stability, reliability, and scalability of cloud infrastructure. You will play a key role in incident management, root cause analysis, automation, and continuous improvement, leveraging SRE principles and cloud best practices to drive operational excellence. Harness is must. Qualifications: * Hands-on experience with Harness is mandatory. * 12+ years of technical support experience in enterprise environments. * AWS Solutions Architect or Certified Kubernetes Administrator (CKA) certification required. * Strong expertise in monitoring tools. One or more of the following - Datadog, Nagios, Prometheus, AWS CloudWatch, Splunk. * Proficiency in scripting and automation (Python, Power or Bash). * Experience with cloud networking, security, IAM policies, and infrastructure optimization. * Familiarity with CI/CD pipelines, DevOps methodologies, and infrastructure as code (Terraform, CloudFormation). * ITIL Foundation certification (preferred). * Hands-on experience with ServiceNow or similar ITSM platforms - nice to have. Responsibilities: * Resolve complex technical incidents related to AWS infrastructure, networking, and applications within SLA targets. * Perform root cause analysis (RCA) and implement long-term solutions to prevent recurring issues. * Monitor system health using Datadog, Prometheus, AWS CloudWatch, and Splunk, responding proactively to alerts. * Automate operational tasks and incident response using Python, Power, or Bash scripting. * Optimize AWS resources, configurations, and cost efficiency, ensuring reliability and security. * Collaborate with DevOps and engineering teams to enhance CI/CD pipelines and automate deployments. * Maintain operational runbooks, SOPs, and knowledge base articles for efficient troubleshooting. * Mentor junior engineers and drive continuous service improvement through SRE best practices. Certification: : AWS Solutions Architect Interested Candidates: Please send the resume, a copy of the candidate's work authorization, and their LinkedIn URL to [email protected]. | | | Keywords: continuous integration continuous deployment California Texas Senior Cloud Support Engineer [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2451471&uid=e7fb20adc9ee4818b23b29db97c4df42 |
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| 10:48 PM 22-May-25 |