IT Support Analyst at Remote, Remote, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=264763&uid= From: Mohd Faizan Khan, Avance Consulting Services [email protected] Reply to: [email protected] IT Support Analyst Your role Are you an expert when it comes to tools like Unix, Batch Management, Splunk, App Dynamics, RPA Do you have a track record of influencing senior IT stakeholders and business partners Do you have proven ability to solve complex issues, covering both technical and business needs Were looking for an IT support analyst to: support the Service & Product Manager across several technical domains ensure workflows, processes, tooling and applications are of the highest quality standard contribute expertise to the management of existing and new IT products and services define workarounds for known errors and initiate process improvements maintain a knowledge database Your team Youll be working in the HS HR team in Pune. We provide hands-on Level 2 production support of HR applications. This benefits our UBS employees who are our customers. As an IT Support Analyst, youll play an important role in working closely with the vendor, key stakeholders to plan and deliver cost optimized solutions, manage implementations, process improvement, automation and production support. Your expertise ideally 2-4 years of hands-on experience in IT support role within Financial services industry proficient with software development tools, such as Unix, Oracle, Sybase, Autosys, Fusion/Peoplesoft good Knowledge of ITIL processes, knowledge of RPA tools, knowledge of HR IT systems is an added advantage. ability to solve complex issues, good at problem statement analysis and solution design thinking track record of influencing senior IT stakeholders and business partners confident communicator that can explain technology to non-technical audiences capable of understanding client needs and translating this into products and services Keywords: information technology http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=264763&uid= |
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07:40 PM 10-Jan-23 |