| Linux Telecom Support Engineer, Plano, Texas(Remote with some visit) at Plano, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=283277&uid= From: Nikesh Mishra, Stellent IT LLC [email protected] Reply to: [email protected] Linux Telecom Support Engineer Plano, Texas(Remote with some visit) Phone + Video GC or USC only Job Description: **Plano location is priority as the client has a lab near - so if there is need for a client visit, then we have someone close.** REQUIRED SKILLS: Telecom Systems Support, Application Development, Redhat/HP-UX Linux and HPE Hardware IMPORTANT SHIFT INFORMATION: Periodic night and weekend on-call per 6 team members rotation Position Summary: Seeking a senior telecom support engineer with application development and Redhat/HP-UX Linux and hardware skills working in a Telecom support organization and openstack environment with the following responsibilities: Daily Responsibilities: Trouble Case Management. Troubleshoot complex computer system issues and manage trouble tickets in a 7x24 work environment with periodic on-call responsibilities (approx. 1 week per month on-call with the remainder being standard North America day shift work). Working within a high-performing team accountable for Server Maintenance, Patching, & Break/Fix activities (problem diagnosis, troubleshooting, repair, resolution of issues affecting systems and impaired user functionality). Software development skills (ideally HPE Internet Usage Manager IUM). This is a DevOps position in which the participants often build and correct configuration/code as well as provide operational support. Ability to work in a dynamic fast-paced environment, working independently and proactively, lead others as required and be adaptable (able to deal with change). Ability to lead meetings and communicate effectively (written and verbal) with peers, clients and management. Participates in and enforces server management best practices and security policies. Provides support for the most complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services. Uses or creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems. Assess changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; and creates, updates and tests the business continuation plan. Monitoring performance of the system hardware and software. Isolating, correcting and improving operational efficiency through changes to the software packages or reconfiguration of hardware. Performing appropriate Change Management and Incident Management duties to comply with IT policies and procedures. Reviewing security at system level and provide recommendations for improvements. Required Skills: 5 plus years of experience with Complex Computer Systems - Trouble Investigation Experience in a Telecom Computer Systems environment. 5 plus years of experience with Trouble Resolution and Source/Root Cause Analysis including log file analysis 5 plus years of RedHat/HP-UX Linux experience Software Development background/experience Experience with Trend analysis & Graphing tools Experience with On-Call Shift Rotations Experience with Structured Query Language (SQL) Technical Leadership and strong communication (verbal and written) Highly Preferred Skills/Experience: Openstack / OpenShift experience desirable Hardware/Firmware HPE C7000, SAN config, cluster config and data backup experience. Database awareness (Oracle, Couchbase, Oracle Times Ten) HPE Internet Usage Manager (IUM) experience (highly desirable) DevOps Support Tools experience desirable (for example: Ansible, Python, Prometheus, Grafana) Agile awareness/experience Soft Skills: Proactive Investigative mindset Strong critical thinking skills Excellent English communication skills including ability to describe and tailor communication of complex system problems in an understandable manner for management, clients and other technical resources. Strong documentation skills Keywords: user experience information technology hewlett packard green card http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=283277&uid= |
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| 08:11 PM 17-Jan-23 |