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PMP Certified Project Manager Role::Hybrid in Fairfax,VA (USC,GC) at Fairfax, Virginia, USA
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From:

Geetanjali,

Absolute IT

[email protected]

Reply to:   [email protected]

Job Title
Location
Job Description

Sr. Project Manager w/SAP (702389)
[Fairfax, VA, 20598]

Complete Description

3 days ON SITE required. No exceptions!

Please read below for other important details BEFORE submitting your candidate:  

Work Conditions/Expectations:  

Onsite a minimum of 3 days per week during business hours ranging between 8:00 am and 6:00 pm. 
12-month engagement expected. 
Local candidates will be considered first because of the ON SITE requirement. 
Proof of local (NoVA) address may be requested.  

Pls note: Contractor must use their own equipment/laptop when working off site then data will be uploaded to the database. FF Water will NOT provide a laptop - all work will be done thru SharePoint so the agency has immediate access to all the data/work.    

Expected Start and Duration:  

Project Management activities will begin February/ March 2023.  The customer service modernization projects will kick-off in April 2023. The expected duration of the projects is nine months with an additional three months of post deployment support. This may be extended based on the actual duration of the project.

Job Statement:  

Fairfax Water is seeking a PMP certified Project Manager to manage its customer service modernization program that is comprised of two projects with schedules that will overlap to enable testing, training, and deployment to occur concurrently.  

One project will replace the SAP Customer Interaction Center (CIC) with a contemporary customer engagement/customer relationship management solution.  The other project will replace the contact center platform.  The selected products must integrate with each other and with Fairfax Waters existing SAP S/4HANA solution.  Each project will be supported by project teams comprised of third-party consultants and Fairfax Water subject matter experts.

Responsibilities:

Manage all aspects of projects throughout the project lifecycle, ensuring projects complete on schedule, with expected scope, and within budget

Advise Fairfax Water during vendor contract negotiations

Define, document, and manage project scope, schedule, and budget

Develop, maintain, and distribute standard project management artifacts (e.g. WBS, risk assessments, project charter, RACIs, communication plan, MS schedule, status reports, etc.)

Ensure applicable project documentation is complete, current, and stored appropriately

Develop and maintain a detailed project schedule throughout the project lifecycle

Assist Fairfax Water in the development and management of a change management plan

Align project deliverables and milestones with projects strategy and objectives

Advise Fairfax Water leadership and the Technology managers of status key issues that may impact project completion, budget, or other results, and deliver presentations

Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes

Consult project stakeholders and communicate project status throughout the project lifecycle

Provide weekly status reports to key project stakeholders

Identify and mitigate project risks and resolve issues

Manage project resources, overseeing day-to-day project activities

Utilize project management applications as appropriate

Skills Matrix
Skill

Years Used

Last Used

Current Project Management Professional (PMP) from the Project Management Institute (PMI)

Years of direct hands-on technical project management experience

Undergraduate degree

Project management experience working on a customer service technology project

Project management experience working with SAP applications

Experience developing and documenting both technical and business requirements

Budget, scope, and risk/issue management experience

Project management leadership experience of cross functional matrixed teams

Project schedule development experience along with 3rd party vendor schedule integration

Knowledge of quality assurance (e.g. test plans, test scripts, requirements traceability matrix) and best practices

3rd party vendor management experience

Knowledge of varied technologies: COTS solutions, OData Services, Web APIs, SAP, and Security best practices -- cloud-computing and system integration

Strong business, technical and analytical skills

Attention to detail and logical thinking

Ability to facilitate technical project meetings and translate outcome into project schedules

Ability to oversee and track progress, translating outcomes into management briefings and weekly status reports

Solid organizational skills including attention to detail and multi-tasking skills

Excellent communication (verbal and written), presentation, and customer service skills

Clear, concise, and diplomatic written/verbal communication skills across all levels

Self-motivated team player, able to work cooperatively in a team environment

Ability to work under pressure, prioritize and meet deadlines when required

Effectively manage and solve complex business and technical problems

Aptitude for learning new technologies, applications, and business processes

Experience using system-based project management applications

Scrum Master Certification

Masters Degree

Kind Regards,

Geetanjali Banvi | Absolute IT | Technical Resource Specialist

116 Village Blvd Suite 200  Princeton New Jersey  08540

[email protected]

www.absoluting.com

Keywords: access management information technology microsoft Virginia
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11:12 PM 17-Jan-23


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