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ServiceNow Configuration Manager || Grand Rapids, Michigan - Remote || 12+ Months Contract at Grand Rapids, Michigan, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=290643&uid=

From:

Divya K,

Talent Group

[email protected]

Reply to:   [email protected]

Hi,

Please find the below Job description and let me know If you are interested.

Role: ServiceNow Configuration Manager

Location: Grand Rapids, Michigan - Remote

Duration: 12+ Months Contract

Job Description: The ServiceNow Discovery Resource is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.  This person is primarily responsible for configuring and implementing the automated CMDB population and reconciliation processes for the cloud program, but will also provide support for other ITSM process integration impacted by this new CI class.

Responsibilities:

Enable tracking of cloud/virtual inventory
Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud inventory
Provides governance to ensure the integrity of the Configuration Management Database
Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements
Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives
Build and support integrations with data sources other than ServiceNow Discovery
Setup and administration of MID servers if needed
Add/update/remove Discovery credentials
Create/update/remove Discovery ranges and schedules
Monitor CMDB health and resolve conflicts between data sources.  Interpret Discovery logs and data to diagnose issues.
Define identification and reconciliation rules
Create/update/remove identification and reconciliation rules
Produces management information, including KPIs and status reports, with an operational and a management focus
Good communication, written and documentation skills to gather requirements from customers, process owners and cross platform teams.

Regards

Divya K

[email protected]

Keywords: continuous integration
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=290643&uid=
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03:16 AM 19-Jan-23


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Location: Grand Rapids, Michigan