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Business Analys :: Century City, CA :: 6 month :: Onsite Interview at Remote, Remote, USA
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From:

Anurag Choudhary,

TEK Inspirations LLC

[email protected]

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Business Analys

Century City, CA

Contract (6 months to start)

Onsite, must be able to interview on site.

Our client, a global commercial real estate company has an immediate need for a Business Analyst. An innovator and thought leader who can drive the software development effort by acting as the voice of the user to define and clarify

requirements with the development team through continual team collaboration, business acceptance testing, making quality decisions, and taking responsibility for the overall development team's success.

Required Skills:

Interface and understand the needs of multiple stakeholders.

Create analyze, and validating detailed functional specifications.

Drive user acceptance testing by creating test scenarios, documenting issues, and working with the development team to resolve and lead test sessions with business users.

Write and maintain supporting training documentation.

Draft end-user communication including monthly newsletter, release notes, etc., ensuring all posted material is current.

Perform Salesforce helpdesk function, including maintenance, administration, and customer service

Perform Salesforce helpdesk function

respond to requests for technical assistance in person (TBD), via phone, electronically

diagnose and resolve technical hardware and software issues

.

research questions using available information resources & advise users on appropriate action

log all help desk interactions and administer help desk software

identify and escalate situations requiring urgent attention, redirect problems to the appropriate resource

stay current with system information, changes, and updates

Perform daily maintenance and user setup/deactivation on Salesforce

Support team members in the daily activities and operations of projects and data management, as needed.

Bonus/Soft Skills:

Strong ability to manage multiple activities in a deadline-oriented environment; highly organized and flexible.

Fundamental analytical and conceptual thinking skills.

Experience in gathering requirements, functional design, and documenting business processes.

Experience in facilitating evaluation of business requirements for business application integration and delivering new or modified system enhancements.

Bachelor's level degree in a relevant field and minimum 3-5 years relevant experience.

.

Experience with Salesforce preferred

Proficient in MS Office including MS Word, MS Excel, MS PowerPoint, and MS Visio.

Excellent communication skills (written and verbal)

Experience in Retail Real Estate Industry and/or Lease Management Applications preferred.

Keywords: microsoft California
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01:32 PM 25-Jan-23


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