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Senior Salesforce Support & Development Lead || Seattle, WA at Seattle, Washington, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3032256&uid=1b32b14da46040f29ec15cfd76330160

Please send me resume only @[email protected]

Job Title: Senior Salesforce Support & Development LeadLocation:
Seattle, WA

Job Overview

We are seeking an experienced Senior Salesforce Support & Development Lead to serve as the primary point of contact for day-to-day Salesforce platform support and enhancement activities. The ideal candidate will bring deep Salesforce platform expertise, strong operational ownership, and the ability to collaborate effectively across business and IT teams.

This role requires 10+ years of overall Salesforce experience, including 4+ years of hands-on Salesforce development, with a strong focus on operational excellence, system stability, and continuous improvement.

Core Responsibilities
Day-to-Day Salesforce Support

Serve as the primary point of contact for Salesforce production support.

Handle support tickets and perform initial incident triage.

Monitor and manage:

Support mailboxes

Batch jobs

Scheduled jobs

Assist in planning, prioritizing, and delivering sustainment and enhancement work.

Provide functional guidance during Salesforce enhancements and configuration changes.

Support documentation, onboarding activities, and meeting preparation.

Salesforce Platform & Technical Expertise

Support and enhance Salesforce solutions across:

Sales Cloud

Service Cloud

Custom Salesforce applications

Utilize Salesforce declarative and programmatic tools, including:

Flows

Process Builder

Validation Rules

Apex

Work with Lightning technologies:

Lightning Web Components (LWC)

Aura Components

Experience Cloud

Manage Salesforce security and access controls:

Profiles

Permission Sets

Groups

Sharing Settings

Organization-Wide Defaults

Use development and DevOps tools effectively:

VS Code

Copado

Salesforce data import/export tools

Ensure adherence to Salesforce security standards and best practices

Required Skills & Experience

10+ years of overall Salesforce experience, including 4+ years of Salesforce development.

Strong understanding of:

Salesforce platform architecture

Sales Cloud and Service Cloud

Azure SQL

Familiarity with:

Salesforce workflows

Apex development

Proven experience in:

Agile product ownership

Enhancement leadership or support lead roles

Excellent:

Communication skills

Documentation skills

Stakeholder management abilities

Strong analytical mindset with a focus on:

Operational efficiency

Data integrity and quality

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Keywords: information technology Washington
Senior Salesforce Support & Development Lead || Seattle, WA
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3032256&uid=1b32b14da46040f29ec15cfd76330160
[email protected]
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07:44 PM 07-Jan-26


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Location: Seattle, Washington