| Service Now Application Analyst- REMOTE-C2C at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=317951&uid= From: kishore, American it solutions [email protected] Reply to: [email protected] Title: Service Now Application Analyst Location: REMOTE Duration: Long Term On C2C Only and Application support engineer:- * Knowledge & Application Debugging Skills o Frontend - Angular o Backend - C# o API -Postman & Swagger o Database - SQL SQL (Querying and Monitoring) * Knowledge on Azure services - Application Insights, Data factory, Function App, Logic App, Resource Groups, Runbook, Azure Active Directory * Experience in software monitoring and experience with Monitoring Jobs in Dynamics- Data management service * Familiarity of application support within multi-tier environments (web, application, database). * Incident Management - Service now (View/Update/escalate tickets assigned). * Troubleshooting skills strong enough to be able to perform investigation and deliver resolutions. * Familiarity with supporting database, application & web servers in a high-availability high-performance clustered environment * excellent written and oral communication skills in a fast-paced environment * Collaborating with software engineers, DBAs, and nontechnical teams * Provides software support or technical support services typically in a defined moderately complex project * Reviews system requirements and business processes; debugs and makes recommendations on process improvements * Reviews software policies, standards and procedures and make recommendations for change * Ability to articulate/create KB's & runbooks for most commonly reported issues. Specific knowledge on how to best leverage runbook creation and maintenance in ServiceNow is a strong plus. * Resolving the incidents on time and maintaining the SLA's to ensure the smooth running of workflow. * Analyzing the production issues and debugging the code to find the route cause. Keywords: csharp information technology card http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=317951&uid= |
| [email protected] View All |
| 08:00 PM 30-Jan-23 |