Home

Looking for Nice CXOne || Plano TX || TCS at Plano, Texas, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3196178&uid=2dda3957a82c4951a5cdeff3e88e3998

From:

shweta,

Quantum World Technologies Inc

[email protected]

Reply to: [email protected]

Hello,

I hope you are doing well!

My name is Shweta Sharma and I am a Staffing Specialist at Quantum World Technologies Inc. I am reaching out to you on an exciting job opportunity with one of our clients

Role: Nice CXOne

Location: 6565 Headquarters Drive , Plano , Texas 75024. 8AM - 5PM or 9AM - 6 PM. Must come to office 3-4 days and be in office for client interview.

Duration: 6 months

Role Descriptions: 10 year exp. in LivevoxNICE In Contact developmentCall Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS |EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.

Essential Skills: 10 plus year exp. in LivevoxNICE In Contact developmentCall Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS |EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.

Skills: Nice CXOne

Experience Required: 10 & Above

Top 3 Required Skills:

Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)

Strong knowledge on Nice Personal Contact Dialer.

Strong knowledge on NICE IEX .

Strong knowledge on Nice Quality Management

LiveVox dialer /Smart Reach hands-on with scripting

Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration.

Good knowledge on AWS ; Kafka and hands-on on AWS services such as EKS ,EC2 , Lambda and

Kafka configuration knowledge.

Should have knowledge on salesforce call center components ( SSO configuration/SailPoint profiling /Omnichannel

/call center setup /SF managed packages/Softphone integration with NICE; LiveVox switches)

Understanding of the Studio Scripting

Experience working with Kafka.

Experience Nice Personal Contact Dialer.

Experience in NICE IEX

Knowledge in CI/CD Tools and DevOps pipeline

Must come to office 3-4 days and be in office for client interview.

Top 3 Preferred Skills:

Nice Quality Management

NICE IEX

Nice Personal Contact Dialer

Nice Incontact Studio Scripting

LiveVox dialer /Smart Reach hands-on

Kafka

Education Requirements: Bachelors

Warm Regards

Technical Recruiter

Shweta Sharma

Contact:

805-931-3020

Email: [email protected]

Quantum World Technologies Inc.

Keywords: continuous integration continuous deployment access management
Looking for Nice CXOne || Plano TX || TCS
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3196178&uid=2dda3957a82c4951a5cdeff3e88e3998
[email protected]
View All
01:36 AM 10-Mar-26


To remove this job post send "job_kill 3196178" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.

Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]


Time Taken: 25

Location: , Oregon