| Business Process Operations Manager : : Orlando, Florida : : Onsite at Orlando, Florida, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3296614&uid=3635a7defb3a435cbb18aef14c79740f From: praveen nagar, vyzeinc.com [email protected] Reply to: [email protected] Job Description - Business Process Operations Manager Need only local About the job We are seeking a Business Process Operations Manager to support business support triage, escalations, and continuous improvement of critical business processes within our Accounting Operations function, with a primary focus on Procure-to-Pay (P2P). This is a manager-level individual contributor role designed for a hands-on process leader who thrives on operational ownership, daily business engagement, cross-functional partnership, and driving meaningful improvementwithout direct people management. In this role, you will act as a subject matter and root-cause resolution expert for key operational processes, ensure strong controls and compliance, while partnering closely with business units, vendors, shared services providers, and technology teams to deliver efficient, scalable, and well-governed operations. What Youll Do Operational Ownership & Service Delivery Serve as a primary subject matter expert for P2P and related business processes, including invoice operations, vendor setup, payment processing, raising service tickets, maintain account coding sheets, refund processing support, banking changes, and issue resolution. Manage key critical/emergency business triage and elevated support to the business where necessary Oversee day-to-day execution of processes performed internally or through shared service/BPO partners, ensuring accuracy, timeliness, and adherence to service levels. Review and resolve complex or exception-based operational issues related to invoices, payments, and vendor data. Act as a key point of contact for business units and vendors regarding process questions, escalations, and issue resolution. Maintain process documentation, issue logs, and escalation records in accordance with standard operating procedures. Process Improvement & Transformation Lead and contribute to process improvement and re-engineering initiatives to enhance efficiency, scalability, automation, and control. Identify opportunities to standardize processes and leverage technology across ERP, workflow, and payment platforms. Support system testing, enhancements, integrations, and new initiatives, including acquisitions or process expansions. Partner cross-functionally with Procurement, Tax, Legal, Finance, IT, and other stakeholders to align process design with business and compliance needs. Performance & Reporting Monitor and analyze operational KPIs such as invoice cycle time, aging, PO compliance, on-time payments, and exception volumes. Prepare and analyze reports and dashboards to identify trends, risks, and improvement opportunities. Proactively resolve recurring issues and recommend data-driven solutions. Required Qualifications Bachelors degree in Finance, Accounting, Business, or a related field. 5+ years of experience in business process operations, Procure-to-Pay, Accounts Payable, or finance operations. Hands-on experience with ERP and workflow systems (e.g., SAP, Basware, SNAP, payment platforms). Solid understanding of shared services and/or BPO operating models. Working knowledge of SOX and financial operational controls. Strong analytical, problem-solving, project management and process improvement skills. Requirements added by the job poster Bachelor's Degree 1+ years of work experience with SAP Products 1+ years of work experience with SAP ERP Keywords: information technology purchase order Business Process Operations Manager : : Orlando, Florida : : Onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3296614&uid=3635a7defb3a435cbb18aef14c79740f |
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| 07:16 PM 15-Apr-26 |