| ServiceNow Business Analyst || Columbus OH - Onsite Day 1 and need locals at Columbus, Ohio, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3400063&uid=f82589311430416dbd8a62853aa7ed07 From: Sudhansu Nayak, Tek inspirations [email protected] Reply to: [email protected] Job Description - **LinkedIn ID with proper projects and education details is must** Job Tittle: ServiceNow Business Analyst Location: Columbus OH - Onsite Day 1 and need locals Duration: 12 Months MOI: Skype Required Qualifications: Experience: 5+ years as a Business Analyst, with at least 3 years specifically focused on the ServiceNow platform. Methodology: Strong experience working in Agile/Scrum environments and using tools like Azure DevOps, Jira, or ServiceNow Agile Development. Public Sector Context: Experience working with state, local, or federal government entities is highly preferred. Communication: Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical business owners. Certifications (Preferred): ServiceNow Certified System Administrator (CSA) ITIL v4 Foundations PMI-PBA (Professional in Business Analysis) or CBAP (Certified Business Analysis Professional) Key Responsibilities: Requirement Elicitation: Lead discovery workshops and interviews with stakeholders to identify business pain points and define functional requirements for various ServiceNow modules (ITSM, ITOM, HRSD, etc.). Process Mapping: Design and document "As-Is" and "To-Be" business processes using industry-standard modeling techniques, ensuring alignment with ServiceNow best practices and CSDM standards. Story Authoring: Create high-quality User Stories with clear Acceptance Criteria in an Agile/Scrum environment. Manage and prioritize the product backlog in collaboration with the Engagement Lead. Stakeholder Management: Manage expectations of diverse stakeholder groups, providing regular updates on project progress and demonstrating platform functionality through "show-and-tell" sessions. UAT Coordination: Lead User Acceptance Testing (UAT) efforts, including the creation of test scripts, coordination of testing windows with client participants, and management of defect reporting. Operational Readiness: Support Organizational Change Management (OCM) by creating training materials, user guides, and communication plans to ensure high platform adoption rates. Compliance Alignment: Ensure all documented requirements and process designs respect the security constraints of a FedRAMP environment. Sudhansu Nayak Associate Technical Recruiter E: [email protected] TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035 Keywords: information technology card Idaho Ohio Texas ServiceNow Business Analyst || Columbus OH - Onsite Day 1 and need locals [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3400063&uid=f82589311430416dbd8a62853aa7ed07 |
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| 09:43 PM 26-May-26 |