| Desktop Engineer at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=341605&uid= From: vartika harsh, synkriom [email protected] Reply to: [email protected] hi friends , i hope you doing are well this is vartika from synkriom,trying to reach you in reference for a job opportunity.please go through the job description below and let me know if you are interested in the same.also share with me your updated resumeme.you can reach out my email. JD: SN Required Information Details 1 Role PC Support Technician 2 Required Technical Skill Set EUC, IT Hardware & Software Asset Management skill set 3 No of Requirements 2 4 Desired Experience Range 3 to 4 years 5 Location of Requirement Cleveland, Ohio 6 Language Skills English Desired Competencies (Technical/Behavioral Competency) Must-Have 1. Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services 2. Experience in managing Assets in ServiceNow module and aware of different stages in asset management lifecycle 3. Developing Asset Management process and workflows. Define and maintain lifecycle support using tools such as ServiceNow 4. Establish metrics and reporting for Asset compliance. 5. Work with vendors to conduct physical audit and maintain compliance reports. 6. Develop policies, and procedures to document processes to support asset management lifecycle. 7. Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information. 8. Knowledge on Desktop engineering, Active Directory, VPN, Intune Mobile device management, Windows Auto Pilot, VDI, Microsoft Office, Windows OS troubleshooting skills. Good-to-Have 1. ITIL Certification Responsibility of / Expectations from the Role Asset inventory management (New Device Asset/Import/Physical Stocking) PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. iPhone/iPad Fulfillment (Break fix/swapping/unassigns) and iPhone Recertification (Wipe/QA/Reload/Import) Accessory Request Fulfillment and Unknown Device Research/Investigation PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) Technical Support (Queue Management/Ticket Escalations) Type Details of The Role (For Candidate Briefing) Reporting To Which Role Deployment Team Lead Size of the Team, if any Reporting to this Role On-site Opportunity NA Unique Selling Proposition (USP) of The Role NA Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing). It may be shared with external stakeholders like job-agencies etc. Thanks & Regards Keywords: quality analyst information technology golang http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=341605&uid= |
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| 03:23 AM 07-Feb-23 |