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Problem Management Analyst || Austin, TX - Onsite at Austin, Texas, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3419114&uid=3b56338a28004502af993bd6954c3818

From:

Roshni Jaiswal,

Hallmark Global Technologies

[email protected]

Reply to: [email protected]

Hi,

My Name is Roshni from Hallmark Global Technologies;

I have some urgent requirements with one of my clients. Please go through the Job Description and let me know your interest.

Job Title: Problem Management Analyst

Location

: Austin, TX - Onsite

Type: Contract (C2C/W2)
Duration: Long term

JOB DESCRIPTION:

Partner with the Problem Management Lead to convert reactive incident data into proactive, systemic improvements across the organization. This role owns the analytical foundationvalidating, categorizing, and identifying patterns across incident and PIR datato ensure prevention initiatives are driven with speed, accuracy, and impact.

Strong analytical mindset with experience in incident/problem management environments

Reporting & Narrative Development: Proficient in Tableau dashboard creation.

Corrective Action Management

Cross-Functional Coordination

Hands-on experience with tools such as Radar, HCL, Confluence, Slack, and Webex

Proficiency in data analysis, reporting, and visualization tools

Ability to work with large datasets and identify meaningful patterns

Excellent communication and stakeholder management skills

Strong ownership and execution capability

Validate, cleanse, and categorize incidents and Post-Incident Reports (PIRs) into existing problem sets

Identify gaps in categorization and surface misclassified records

Propose improvements to taxonomy and data structuring

Ensure data integrity to enable reliable trend analysis and decision-making

Maintain real-time awareness of incident activity and emerging risks

Identify recurring themes, tooling gaps, and process bottlenecks

Build and maintain a backlog of preventive improvement opportunities

Execute small-to-medium initiatives end-to-end in collaboration with the Problem Management Lead

Thanks & Regards

Roshni Jaiswal

Sr. IT Recruiter

Contact :

332-777-7170 Ext: 266

Email : [email protected]

Keywords: information technology golang wtwo Texas
Problem Management Analyst || Austin, TX - Onsite
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3419114&uid=3b56338a28004502af993bd6954c3818
[email protected]
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04:08 AM 03-Jun-26


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Location: Austin, Texas