| No || Looking for Technical Lead || Minneapolis, MN || TCS at Minneapolis, Minnesota, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3438802&uid=0f28fdcddecd489488a0a748e62bca88 From: shweta, Quantum World Technologies Inc [email protected] Reply to: [email protected] Hello, My name is Shweta Sharma and I am a Staffing Specialist at Quantum World Technologies Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Role: Technical Lead ServiceNow & Non ServiceNow AI Platforms Location: Minneapolis, MN Duration: 6 months Pay Scale/Hourly Rate: DOE Role Summary We are looking for a Client-Facing Technical Lead to drive digital transformation initiatives across ServiceNow and AI-driven ecosystems, with a strong emphasis on Agentic AI adoption and platform integration. In this role, the person will act as a trusted advisor to clients, leading strategy, architecture, and implementation of AI-enabled service operations across complex enterprise environments. You will interface directly with client stakeholders, translating business needs into scalable, intelligent automation solutions. ________________________________________ Key Responsibilities Serve as the primary technical lead and client interface for delivering AI-enabled ServiceNow transformation programs. Lead the design and deployment of Agentic AI use cases, aligning solutions to client-specific service towers and business outcomes. Provide strategic oversight and delivery across multi-tower service operations, including ITSM, ITOM, and ITAM. Architect and implement solutions within the ServiceNow platform ecosystem, including workflows, automation, and integrations. Drive adoption of AI-powered capabilities (Now Assist), including: o Custom skill development and optimization of OOTB capabilities o AI agent workflows and orchestration using AI Studio o Establishment of AI governance, guardrails, and responsible AI practices Lead AIOps strategy and execution, enhancing observability, predictive analytics, and automated remediation. Collaborate with client stakeholders to define and implement AI Control Tower frameworks for governance and operational excellence. Integrate ServiceNow with enterprise AI platforms and external ecosystems, enabling cross-platform automation and intelligence. Provide thought leadership on Workflow Data Fabric to enable unified data-driven workflows across enterprise systems. Establish and guide DevOps and CI/CD best practices, including ServiceNow release management and deployment pipelines. Contribute to pre-sales, solution shaping, and client workshops, bringing innovation and domain-led insights. ________________________________________ Required Qualifications Strong experience in ServiceNow platform architecture and implementation, including: o ITSM, ITOM (Event Management), ITAM o CMDB, Discovery, and Service Mapping o Workflow automation and platform extensibility Proven track record in client-facing roles, leading enterprise-scale transformation programs. Hands-on expertise in Now Assist and AI-driven ServiceNow capabilities. Experience managing cross-functional delivery across multiple service towers. Solid understanding of: o Workflow Data Fabric concepts o CI/CD pipelines and DevOps methodologies Strong stakeholder management, communication, and consulting skills. ________________________________________ Preferred Qualifications Experience in AIOps leadership and implementation. Exposure to AI Control Tower frameworks and enterprise AI governance models. Familiarity with ServiceNow playbooks and automation integrations (e.g., Ansible). Experience with modern AI ecosystems and multi-agent frameworks, including: o Lang Graph, Cursor AI, MCP o Agent-to-Agent (A2A) protocols o Integration of platforms such as AWS Bedrock with ServiceNow Enterprise architecture certifications such as TOGAF. ________________________________________ Key Competencies Strong leadership in complex, multi-vendor, and multi-platform environments Excellent communication, presentation, and executive engagement skills ________________________________________ Value Proposition (Client Impact) Drive AI-led service transformation and operational efficiency Enable intelligent automation at scale across enterprise IT landscapes Improve service resilience, observability, and user experience Accelerate time-to-value through integrated AI and ServiceNow solutions Warm Regards Technical Recruiter Shweta Sharma Contact: 805-931-3020 Email: [email protected] Quantum World Technologies Inc. Keywords: continuous integration continuous deployment artificial intelligence access management information technology Minnesota No || Looking for Technical Lead || Minneapolis, MN || TCS [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3438802&uid=0f28fdcddecd489488a0a748e62bca88 |
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| 11:19 PM 10-Jun-26 |