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Group - Vendors & Clients Hub Urgent Need || Field Services Section Support Analyst || Mechanicsburg, PA 17055 (onsite) || 12+ months || Locals only at Section, Alabama, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3441999&uid=0b719edf6e9340cb885140398f1468e0

Hi,

I hope youre
doing great! please send relevant resume and contact information to
[email protected]
if you are interested in the below Job Description.

Title: Field
Services Section Support Analyst

Location:
Mechanicsburg, PA 17055 (onsite)

Duration: 12+
months

Locals only

Job Description:

Main tasks will be
familiarizing with CI Inbox/Support; participate in trips for CI projects;
organizing network swaps for CI; working on standalone Win 10 general upgrades;
working to implement Opti-Text for the garment shops.

Position Purpose:

This position
serves as an Information Technology (IT) and Field Services Section Support
Analyst responsible for 2nd level support in troubleshooting and resolving
hardware and software issues for Correctional Industries (CI). This is
not remote work and is 100% onsite.

Description of
Duties:

Troubleshoots,
diagnoses, and resolves hardware, software, network and inter-connectivity
issues. Contracts technical staff or arranges for vendor service when
necessary, and follows up to ensure work is completed appropriately. Services
printers. Restores data to file servers and workstations and re-configurements
for the Local Area Network (LAN). Coordinates networking, distributed systems,
and data communications by selecting and allocating proper hardware, and
programming applications. Participates in network setups, including all
hardware and software necessary for network operation and functionality.

Acquires,
installs, and maintains hardware and software. Installs network hardware,
software and components according to installation standards to ensure
operability. Obtains approvals and supervisory clearance to install SAP, SCSC,
E-mail, Internet, mainframe, etc. Installs newly revised software, such as
operating systems, utilities, Internet, SAP, E-mail, etc. and other network
software; enters commands and observes system functions to verify correct
system operation. Modifies and manipulates group policy. Installs, terminates,
tests, and maintains all types of cables and wiring found in a networked
environment. Transfers user files and programs as needed or when an upgrade is
performed.

Reviews and
recommends hardware and software purchases and system integration/installation.
Works with users to determine needs and specify IT requirements. Assesses
capabilities of current computer resources for migration to a new computing
environment by performing interoperability tests on operating system, network,
and application software. Provides definitions, testing, and documentation; and
coordinates the purchase of hardware and software needed. Prepares work
statements for contractual support, and utilizes departmental standards and
policies in the procurement of IT related equipment and services.

Participates in
the review, evaluation, and reporting of the capabilities and limitations of
industry technologies relative to the open systems environment. These include,
analyzing security services and directory services. Develops and/or contributes
in the development of information technology systems by testing and evaluating
beta products and applications associated with institutional and agency
applications.

Performs and
annual Bureau wide inventory of all DOC maintained computer equipment, software
and peripherals. Ensures the system is updated to reflect new equipment and
equipment location changes.

Conducts formal
and informal information technology training for users and provides training on
use of hardware systems and software applications. Participates in the
development of training materials, manuals, bulletins, and other user aids.
When an employee receives new hardware and/or software more detailed training
sessions are provided to assure ease of use.

Performs related
work as required.

Submission Matrix:

Candidate Full Name

Contact Number

Email ID

Current Location

No:

Last 4 digits of SSN

(DOB) in MM/DD
format

Willing to Relocate

Willing to work Onsite

Currently on Project

Interview availability

Notice Period

LinkedIn Link

Thanks &
Regards,

Manoj Kumar

Concept Software
& Services Inc

Tel: +1-678-733-9774 Ext: 427 | Email:
[email protected]

Web:
http://www.concept-inc.com

LinkedIn:
https://www.linkedin.com/in/manoj-kumar-a4753a44/

--

Keywords: continuous integration materials management information technology wtwo Idaho Pennsylvania
Group - Vendors & Clients Hub Urgent Need || Field Services Section Support Analyst || Mechanicsburg, PA 17055 (onsite) || 12+ months || Locals only
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3441999&uid=0b719edf6e9340cb885140398f1468e0
[email protected]
View All
09:59 PM 11-Jun-26


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Location: Mechanicsburg, Pennsylvania