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SRE Support Engineer (Integration & E-Commerce) || Charlotte, NC (100% Onsite from Day 1)- Local Only with DL at Charlotte, North Carolina, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3495289&uid=65164c65367044778acb07a4d04caf96

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Hiring: SRE Support Engineer (Integration & E-Commerce)

Location: Charlotte, NC (100% Onsite from Day 1)

Duration: 6 Months (Extension up to 1 Year Possible)

Experience: 6-8 Years

NOTE Max rate $ 40-42/hr on C2C- is Fine

We are looking for an experienced SRE Support Engineer with expertise in Site Reliability Engineering (SRE), Integration Technologies, APIs, and E-Commerce Production Support. This is not a MuleSoft development role-the focus is on Production Support and SRE Operations for enterprise integration and e-commerce platforms.

Key Responsibilities

Provide SRE support for Integration and E-Commerce platforms

Troubleshoot and resolve P1/P2/P3 production incidents related to APIs and integrations

Perform Root Cause Analysis (RCA) and implement preventive solutions

Monitor system health using observability tools and analyze logs/metrics

Support end-to-end integration flows and API reliability

Collaborate with development, business, and cross-functional teams

Improve monitoring, alerting, automation, and system reliability

Support production deployments, release validations, and environment health checks

Maintain runbooks, SOPs, and knowledge base documentation

Participate in on-call production support rotation

Required Skills

Site Reliability Engineering (SRE)

Production Support

MuleSoft (Support Experience)

REST APIs

JSON & XML

Java-based Services

Splunk

Dynatrace

LogicMonitor

Azure Monitoring

API Integrations

Incident Management

Root Cause Analysis (RCA)

Agile / Scrum

Preferred Experience

E-Commerce Platforms (AEM, Magento, PIM, Coveo, etc.)

Distributed Systems

API-led Connectivity

Production Deployment & Release Support

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Keywords: information technology North Carolina
SRE Support Engineer (Integration & E-Commerce) || Charlotte, NC (100% Onsite from Day 1)- Local Only with DL
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3495289&uid=65164c65367044778acb07a4d04caf96
[email protected]
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09:37 PM 02-Jul-26


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Location: Charlotte, North Carolina