| IAM Production Support Engineer For Malvern or Dallas at Dallas, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3503946&uid=b00af391e4b243229c1ad692f5ef92b3 From: Manish Kumar, Sira Consulting [email protected] Reply to: [email protected] Position: IAM Production Support Engineer Location: Malvern or Dallas Rate Range: $55/hr on C2C ROLE_DESCRIPTION - Provide 24/7 production support for security applications, ensuring system stability and uptime. Monitor application performance, investigate alerts, and resolve incidents within SLA timelines. Actively participate in major incident (MI) calls as L1.5/ support and drive issue resolution. Perform root cause analysis (RCA) and implement fixes or workarounds to prevent recurrence. Support security platforms including IAM, SSO, authentication, and monitoring tools (e.g., Splunk, Grafana, etc.). Utilize Claude (AI) knowledge to assist in troubleshooting, analysis, and support optimization. Maintain runbooks, knowledge base articles, and accurate incident documentation. Ensure compliance with security standards, policies, and audit requirements. Collaborate with cross-functional teams to resolve complex production issues Skills: EIS : Product Support - Product Engineering Experience Required: 6-8 Warm Regards Manish Kumar Sira Consulting Inc V: 346-299-5644 Keywords: artificial intelligence information technology Michigan IAM Production Support Engineer For Malvern or Dallas [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3503946&uid=b00af391e4b243229c1ad692f5ef92b3 |
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| 06:08 AM 08-Jul-26 |