| SRE Production Support Engineer For Malvern or Dallas at Dallas, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3503953&uid=2d71882f93c54e5096e4caed65dc00d8 From: Manish Kumar, Sira Consulting [email protected] Reply to: [email protected] Position: SRE Production Support Engineer Location: Malvern or Dallas Rate Range: $60/hr on C2C ROLE_DESCRIPTION - Lead 24/7 SRE production support to ensure high availability, reliability, and performance of security applications. Act as senior support; drive and coordinate resolution during major incident (MI) calls. Monitor systems using observability tools, analyze alerts, and proactively prevent outages. Perform in-depth root cause analysis (RCA) and implement long-term reliability improvements. Support critical security platforms including IAM, SSO, authentication, and SIEM solutions. Leverage Claude (Al) knowledge for advanced troubleshooting, log analysis, and operational insights. Define and improve runbooks, SOPs, and knowledge base for efficient incident response. Ensure adherence to security, compliance, and audit standards across production environments. Collaborate with cross-functional teams to resolve complex issues without involvement in deployments or development. Mentor junior support engineers and drive continuous service improvement initiatives. Skills: EIS : Product Support - Product Engineering Experience Required: 6-8 Warm Regards Manish Kumar Sira Consulting Inc V: 346-299-5644 Keywords: information technology Alabama Michigan SRE Production Support Engineer For Malvern or Dallas [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3503953&uid=2d71882f93c54e5096e4caed65dc00d8 |
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| 06:31 AM 08-Jul-26 |