| SRE Support at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3518426&uid=aebae24d462d4712bf48e1e2bc5a58bf Role: SRE Support Location: Charlotte, NC Area - 100% On-site, Strictly Day-1 onsite reporting, no negotiations. [Local candidates and in-person interview gets preference] Duration: 6 months - 1 year potential Rate:40/hr on C2C and Digital : Site Reliability Engineering (SRE) Digital : MuleSoft Please note this is not mule support but SRE Support with below listed tech/domain stack. Job Description SRE Support Engineer (Integration & ECOM) Experience Required: 4 - 5 years of overall relevant IT experience with exposure to Integration/Ecommerce Support and SRE practices. Hands-on experience in API/integration technologies (MuleSoft or similar) in development or production support roles. Experience in Production Support / SRE operations, preferably in E-Commerce environments (Eg: AEM, Magento, PIM, COVEO, etc.). Technical Skillset: Good understanding of integration technologies including REST APIs, JSON, XML, Java-based services. Exposure to E-Commerce platforms and related integrations. Experience with monitoring and observability tools (Splunk, Dynatrace, LogicMonitor, Azure Monitoring services). Basic understanding of system architecture, distributed systems, and API-led connectivity patterns. Familiarity with Agile/Scrum methodologies and post-production deployment validation methodologies Key Responsibilities: Provide SRE support for Integration and ECOM platforms, ensuring system availability and performance. Diagnose and resolve incidents (P1/P2/P3) related to integrations, APIs, and E-Commerce transactions. Perform root cause analysis (RCA) for recurring issues and support implementation of fixes. Monitor system health, analyze logs/metrics, and identify performance bottlenecks. Collaborate with development, business, and cross-functional teams to resolve integration issues. Support end-to-end integration flows ensuring seamless data exchange across systems. Contribute to improving system reliability and stability aligned with SRE practices. Enhance monitoring, alerting, and automation to reduce incidents and improve response time. Support production deployments, release activities, and environment validations. Conduct daily health checks, incident tracking, and stakeholder follow-ups. Maintain knowledge base articles, runbooks, and SOPs. Participate in on-call rotation to support production systems. Best Regards, Ankitha Papana , [email protected] -- Keywords: information technology California North Carolina SRE Support [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3518426&uid=aebae24d462d4712bf48e1e2bc5a58bf |
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| 02:02 AM 14-Jul-26 |