| Technical Business Analyst - Charlotte, NC - Day 1 Onsite at Charlotte, North Carolina, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3528529&uid=dc1d0d3986464b4f8e2e876934884383 From: Raj Methre, Centraprise Corp [email protected] Reply to: [email protected] Hi Team, Greetings from Centraprise Corp, Job Title: Technical Business Analyst Location: Charlotte, NC - Day 1 Onsite Hire Type- Contract Job Description: We're seeking a Technical Business Analyst to bridge business retention strategy with the technical build of a Google CCAI/Dialogflow CX-based retention agent. Required Qualifications 10+ years as a Business Analyst or Technical BA, with at least 2 years on AI/conversational AI, CX, or contact-center platform projects Hands-on IVR experience designing, documenting, or analyzing IVR call flows, menu trees, routing logic, and DTMF/speech-enabled self-service systems Hands-on Google Dialogflow (CX or ES) experience building or specifying intents, entities, flows/pages, fulfillment webhooks, and testing conversational agents Direct experience working within or alongside Genesys Cloud CX environments (call flows, routing, integrations) Strong requirements-gathering and process-mapping skills (BPMN, user stories, journey maps) SQL proficiency for data validation/analysis; comfort working with API/integration specs Note:- Please Add My Email ID To Your Distribution and Share Your Updated Hotlist Thanks & Regards Raj Methre Sr Acquisition Specialist Centraprise Corp. [email protected] Desk: +1 732-476-5515 *(1025) linkedin.com/in/raj-b-methre-720b55223 Keywords: business analyst artificial intelligence information technology Idaho North Carolina Technical Business Analyst - Charlotte, NC - Day 1 Onsite [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=3528529&uid=dc1d0d3986464b4f8e2e876934884383 |
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| 12:14 AM 17-Jul-26 |