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immediately need for Program Manager-Columbus, OH-hybrid at Columbus, Wisconsin, USA
Email: [email protected]
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https://jobs.nvoids.com/job_details.jsp?id=366710&uid=

From:

Naveen,

Halcyon solution

[email protected]

Reply to:   [email protected]

Hi Dear,

Hope you are doing well.

This is Naveen from Halcyon Solutions. Below is our urgent requirement from one of our clients. Please let me know if interested or available or please refer anyone looking for a change.

Title: Program Manager

Location: Columbus, Hybrid

Duration: long term Contract

Submit contractors who are ready to work Hybrid (Tuesday and Wednesday on site)

Requirement Description:

short description on what they will be working on, objectives, and tasks/deliverables       Provides day-to-day oversight and direction to the Ohio Benefits Program Central Processing Team

Planning for appropriate staffing levels

Resolving routine issues and escalating appropriate concerns to Stakeholders and Leadership

Ensuring team members correctly process cases and meet standard processing quotas with quality and expectations

Providing the initial review and approval of all team member weekly status reports

Providing daily reporting and ongoing support for Medicaid automate processing (bots)  fallouts

Provides back-up Central Processing Team activities as required

Responding to mailbox inquiries and customer support requests

Responding to requests from stakeholders in a timely professional manner

Processing eligibility determination applications for Medicaid

Resolving eligibility determination issue

Provides subject matter expertise

Supporting training material development for new functionality

Providing training and guidance along with a comprehensive onboarding program for new hires on the Central Processing Team

Providing UAT testing and oversight for Medicaid-specific functionality representing county workers as part of all software releases; creating reports documentation outlining the success or failure of various test cases run as part of validating each release

Providing input on various bugs, defects, and issues by submitting evidence of problems and issues via the work intake process.

Tracks, documents and routinely reports to Program Manager

Productivity dashboards

Effort and time estimates for various work inputs

Draft performance reviews for individuals based on case processing performance and recommendations for direction and guidance when performance is not at an acceptable standard, including draft action plans to assist the team member in improving their performance

This is canned statement with hours, background check and interview date/time During the interview process with the Ohio Benefits Program staff, the resource consultant must demonstrate competence/experience in their specific area(s) of project assignment. The resources experience must also be documented for review and verification. Offered resources not showing technical or functional competence/experience will be sufficient reason to reject the Offerors proposal.  It is the responsibility of the Offeror to pre-screen their candidates to ensure compliance. 

Mandatory Requirements/Time              

Preferred candidate will:

Demonstrate minimum 9 + years experience with Medicaid eligibility policies

Demonstrate minimum 20 years hands-on experience working in integrated eligibility determination systems.

Demonstrate minimum 10 years business analyst experience.  Business analyst experience must include creating or reviewing functional design documents.

Demonstrate experience with successfully leading a team in a fast-paced, dynamic environment while maintaining high levels of quality and performance.

Describe experience serving as the primary point of contact for the resolution of issues and questions regarding Medicaid eligibility case processing.

Describe experience as a subject matter expert regarding Medicaid eligibility and ensuring outcomes are accurately addressed.

Demonstrate experience with user validation testing as part of a release with large enterprise-wide systems.  Describes experience with performing, executing, designing, and debugging test cases.

Demonstrate experience with designing, creating, publishing, and presenting dashboards, reports, and slide decks (i.e., PowerPoint), to peers, managers, and executive stakeholders.

Demonstrate excellent follow-through, communication with peers, management and executive leadership.

Demonstrate excellent oral and written communication skills. Provides oversite on complex work arounds based on ODM guidance.

Demonstrate the ability to create a user experience to apply system logic when defects are present.

Describe the ability to act as SME on current defects, enhancements, and new functionality.

Demonstrate excellent communication skills.

Naveen Goud,

Senior US IT Recruiter

Halcyon Solutions Inc.

Direct: 7

Email: [email protected]

Naveen Goud | LinkedIn

Delivering the very best in IT talent and consulting for private, public and federal sector clients since 1992.

Keywords: information technology
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=366710&uid=
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02:19 PM 17-Feb-23


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