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Service Now Developer at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=370717&uid=

From:

Sonali,

Largeton Inc.

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing well!!

Title: Service Now Developer/Knowledge Management

Location; Raleigh, North Carolina, Hybrid

Visa: No H1B/CPT

MOI: Video

Duration: 6+ months

Experience in ServiceNow (knowledge base articles)

Required

7 years

Strong documentation skills

Required

7 years

Strong analytical and conceptual skills

Required

7 years

Strong written and verbal communication skills

Required

7 years

Experience in review and analysis of project requirements

Required

7 years

Ability to effectively organize and present large amounts of content to end users

Required

7 years

Ability to handle multiple tasks at a given time

Required

7 years

This contractor serves as a ServiceNow Development and Process resource and will assist in the coordination and support of the client's Enterprise ServiceNow Platform solution.  

This work supports Knowledge Management which enables the sharing of information in knowledge bases.  The knowledge bases contain articles that provide users with information such as self-help, troubleshooting and task resolution.  

The following processes are supported in Knowledge Management: article creation and categorization, article review and approval, search and browse, feedback, governance and administration.  To support different groups within the organization, knowledge bases can be assigned to individual teams.  Each team will be responsible for defining the behavior and organization of their knowledge base.  Can use separate workflows for publishing and retiring articles and have separate access controls for reading and making contributions to the knowledge base.

Integrates knowledge and skills from others to address work assignments 

Understands the business needs and provides appropriate services to the customer

Develops project solutions through alternatives and helps to turn ideas into outcomes 

Demonstrates the ability to clearly communicate with all team members 

Establishes effective working relationships

Collaborates as a dedicated team member

Sonali

Technical Recruiter

571-463-9073

Email: [email protected]

LARGETON INC. 13800 Coppermine Rd, Herndon, VA 20171

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Keywords: Virginia
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=370717&uid=
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06:01 PM 17-Feb-23


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