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Sharepoint Online Microsoft Power Platform for M365 Ohio, Marysville Torrance, CA Onsite Contract at Marysville, Washington, USA
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https://jobs.nvoids.com/job_details.jsp?id=3732385&uid=ed44077c5607412aa4247388a141787a

From:

Aayush Garg,

Tanisha Systems Inc

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Hi,

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Role : SharePoint Online/

Microsoft Power Platform for M365

Location : Ohio, Marysville / Torrance, CA Onsite

Hire Type : Contract

Experience : 12+ years

Below find below JD.

: Below is the skill and requirement,

high-level requirements

for a managed services provider to support our Power Platform environment:

Scope of Support

: Microsoft Power Apps, Power Automate (cloud flows), Power Automate Desktop (RPA bots), and Power Virtual Agents (chatbots).

Primary Responsibilities

:

Incident Troubleshooting

Quickly diagnose and resolve issues when apps, flows, RPA bots, or chatbots break or encounter errors.

Provisioning Requests

Handle ~10 requests per month for environment/app provisioning and access management (e.g., adding users to Dataverse or environments).

Incidents ~18/month (it is increasing)

Bot Management

Oversee ~15 Power Automate Desktop RPA bots on virtual desktops, ensuring they run reliably (scheduling, runtime issues, etc.).

Environment & Policy Management

Administer Power Platform environments and enforce governance policies (monitor usage, maintain DLP policies, etc.), including upkeep of the existing Center of Excellence (COE) Dashboard for oversight.

Dataverse Administration

Manage Dataverse capacity, provisioning of new instances, and user access controls.

Virtual Agents Support

Maintain and support Power Virtual Agents chatbots (monitor health, publish updates, troubleshoot chatbot-related issues).

User Support & Recommendations

Serve as the dedicated point of contact for Power Platform queries, providing best-practice guidance to users and, when necessary, escalate issues to Microsoft Support (opening support requests with Microsoft as needed).

Minor Enhancements

Implement small configuration changes or improvements; limited building new simple apps/flows/bots.

Service Requests

Support Model

: Mirrors our Microsoft 365 support approach, including aligned SLAs (response and resolution times similar to M365 support standards).

Keywords: information technology California
Sharepoint Online Microsoft Power Platform for M365 Ohio, Marysville Torrance, CA Onsite Contract
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=3732385&uid=ed44077c5607412aa4247388a141787a
[email protected]
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03:30 AM 03-Oct-26


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