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Configuration Management engineer-Configuration Management Analyst(ITSM) REMOTE No H1B at Austin, Texas, USA
Email: [email protected]
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From:

Sam Young,

SWASTIK IT SERVICES

[email protected]

Reply to:   [email protected]

Title: Configuration Management engineer/Configuration Management Analyst(ITSM)

Duration: 6 months

Location: Austin, TX/Phoenix, AZ (Remote)

This is a 6-month 100% remote contract

Job Requirements:

We are seeking an experienced Configuration Management engineer assisting in Configuration Management process improvements.

Configuration Management is one of the IT Service Management (ITSM) practice areas, including Change, Incident, Problem, Asset, Request and Knowledge Management.

The Configuration Management practice includes two areas:

Enterprise/ Service Configuration Management: focuses on the inventory of objects (Configuration Items), such as applications and infrastructure elements, and the relationships between them. The Configuration Management Database (CMDB) is the repository containing this inventory.
Component/ Baseline Configuration Management: focuses on common security and technology attributes (or baselines) shared between classes of Configuration Items.

What you are good at:

Identify opportunities to create or improve processes related to Configuration Management
Execute process improvements
Collaborate with cross-functional stakeholders to develop models and share recommendations that address strategic and process challenges
Establish and maintain dashboards and reports showing Configuration item data completeness
Identify automation opportunities and partner with CMDB/Remedy tool team
You have Ability to demonstrate analytical and communication skills, as well as the ability to multi-task and work in a collaborative environment.

Qualified candidates must have a specific portfolio of experience and skills that includes:

Recognized SME of the Remedy ITSM product Configuration Management
5+ years of IT Service Management process knowledge and experience
Ability to organize work tasks from identification and assignment, to execution and implementation
Motivated by automation and process improvements
Excellent documentation, workflow and procedure documentation skills

Self-starter, highly motivated individual, and a team player who adapts to a dynamic work environment and with strong desire for learning new approaches

Regards,

Sam Young, Manager-Sales,

(Best way to reach me is Email.)

Email:[email protected]

Keywords: information technology Arizona Texas
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=376029&uid=
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01:53 AM 18-Feb-23


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Location: Austin, Texas