Genesys Expert - SIP IVR in remote at Remote, Remote, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=396238&uid= From: Divya Pahwa, Convextech Inc [email protected] Reply to: [email protected] Title : Genesys Expert - SIP / IVR Location : Remote Duration : 6 months Visa : USC/GC Job Description Linkedin with profile picture is must client does NOT have a Genesys resource so this consultant would act as their SME. This person would be going in to do an audit of their current eco system and then complete the steps required to do a Genesys SIP cluster sizing and install. 1. Open an admin case to request a web portal account with Genesys Customer care 2. Genesys Customer care will approve the request and send a package of instructions 3. Sizing hardware for a small contact center. Use the attached sizing guide 4. Download the zip file for SIP cluster from the package and then install it. It supports Linux/Window, java and Genesys recommends Cassandra version 2.2. 5. provisioned onprem servers in telephonylab. 6. install Windows Servers or Linux on servers 7. Deploy genesys management framework. Please refer to https://docs.genesys.com/Documentation/FR/latest/Dep/Welcome 8. Deploy genesys administrator extension. Please refer to https://docs.genesys.com/Documentation/GA/latest/Dep/Welcome 9. Deploy and configure all required supported applications and any optional supported applications you have selected 10. Follow the attached solution guides below. 11. Install softphone solution 12. install or integrate voice solution Thanks and Regards Divya Pahwa Technical Recruiter | ConvexTech Inc. Email: [email protected] Linkedin: https://www.linkedin.com/in/divya-pahwa-62998199/ Keywords: information technology green card Georgia http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=396238&uid= |
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04:50 PM 28-Feb-23 |