| Quality Analyst - Hybrid - Philadelphia, PA - USC, GC Only at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=416342&uid= From: Chandrika, Absolute IT [email protected] Reply to: [email protected] Job Description Sr. Quality Analyst Locations: Philadelphia, PA Candidates need to have: 5+ yrs of Mortgage, Loan or Financial experience and strong SQL experience, able to write queries. Position Summary: The Sr. Quality Analyst is responsible for conducting QA/QC testing for accuracy of the assigned business areas for finance operations (Direct Refinance, Indirect, Connect Direct-to-Consumer) and compliance to existing policies & procedures. As a member of the Operational Risk Team they have the ability and are expected to drive change, positively impacting the accuracy and efficiency by updating quality dashboards, proving feedback to management and recommending actions that address error trends and root-cause analysis of errors found during quality audits. The role requires a blend of problem-solving, business acumen, and expert analytical skills to derive meaningful, proactive results. This role requires extensive Excel, Power Point, SQL, as well as presentation material compilation and presentation skills. The Sr. Quality Analyst will be expected to work independently with minimal supervision or oversight and will be expected to have the skills necessary to effectively communicate findings, observations, and issues to both Risk and Business leadership. Primary Function: Assist with the development and execution of Quality Management test plans including test scripts and sampling methodology. Perform loan/process audits to review for accuracy and compliance with related guidelines. Conduct additional Quality Assurance monitoring tests; analyze results and communicate to the appropriate management personnel. Develop and present gap analysis and reporting metrics with recommendations for addressing process weaknesses to the appropriate leadership team. The Operational Risk Quality Analyst will be the primary support of the data needs for the Risk Operations Department using SQL/SAS and/or Excel. Conduct reviews designed to detect and remediate compliance and/or quality issues, researches, gathers data, and interprets information, briefing management on all findings and progress on implementing solutions. Conduct data analyses using a variety of programs (including but not limited to SQL Server and Microsoft Office Suite Programs), to help ensure compliance with laws, regulations, and policies. Responsibilities: Work with the impacted business area to provide guidance of the development of corrective action plans for resolution of problematic issues and perform timely follow-up corrective action/remediation review. Support respective business units in identifying gaps in policies/procedures. Provide guidance on recommended enhancements. Recognize and relay control deficiencies that may require additional development. Observe trends and make recommendations for improving work processes, reducing errors, and increasing customer satisfaction. Perform ad hoc reviews of business areas identified by Management ensuring controls are operating as intended as well as working with the business area to remediate any control deficiencies. Research and maintain new and existing quality assurance methods, processes and best practices across various departments and functions to ensure continuous quality assurance and process improvement. Write SQL queries to deliver ad-hoc reports, pull review data, perform portfolio analyses. Identify and develop strong working relationships with stakeholders in multiple business units and service areas Provide analytically driven problem-solving approaches to strategic initiatives Collaborating with the business and L&D on the development of training materials as needed based on the outcome of results Ability to document Policies & Procedures Driving any compliance issues identified to resolution Perform other duties/projects as required Qualifications: 4-7 years previous Audit, Compliance, or Financial Services related Quality Assurance experience Assessing and monitoring Company practices and controls to identify regulatory compliance and legal risk within the Company Exhibits high proficiency and knowledge of Consumer Underwriting Leverage technical expertise and relationships to contribute to strategy and drive business results Must be able to use SQL, SAS and/or Excel to obtain, control, sort, organize and analyze substantial amounts of data that vary in complexity. Ability to put SQL results into Excel and familiarity with using Excel to show results in a clear and accessible manner. Demonstrated ability to package and present results of analysis. Strong cognitive skills, including analysis, problem solving, attention to detail, and decision- making. Ability to multi-task and prioritize efforts based on regulatory compliance and legal risk, strong team orientation and interpersonal skills, flexibility, strong influencing ability, facilitation and partnering skills and ability to effectuate change through leadership qualities. Proven experience working in a dynamic and changing environment. Excellent communication skills, including verbal, written, listening, presentation, and facilitation. Cross-functional knowledge preferred, familiar with all value streams processes, policies & procedures Must be able to analyze, interpret, and understand information in different forms such as reports, tables, written documents, verbal, and electronic files. Ability to communicate complex information to others in a way they can understand. Preparing and delivering presentations to and responding to questions from Company management, the business and third parties Intellectually curious and willing to challenge oneself by taking on new tasks Great team player with effective listening skills and ability to work with multiple business partners across various teams within the organization. Requirements: A minimum of 5+ years of hands-on experience in the Risk area within a consumer finance company. 4-7 years previous Audit, Compliance, or Financial Services related Quality Assurance experience 5+ years of hands-on experience in the Risk area within a consumer finance company. MS Office knowledge and skills required, including strong Excel and PowerPoint skill which are needed to analyze and report out results 3+ years hands-on experience with SQL Server and/or SAS Highly Proficient in SL. Highly Proficient in MS Office (Excel, PowerPoint, Word). Highly Proficient with extensive knowledge of pivot tables and graphical displays of data. Highly proficient in MS Power Point and compiling reporting declarations Experience in creating reporting in PowerBI Keywords: quality analyst active directory information technology microsoft Pennsylvania http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=416342&uid= |
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| 12:27 AM 18-Jul-23 |