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CyberArk Sr. Build and Support Ops Lead at Dallas, TX (Day 1 Onsite) at Dallas, Texas, USA
Email: [email protected]
From:

Prashant,

Veridian Tech Solutions, Inc.

[email protected]

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Job Title:

CyberArk Sr. Build and Support / Ops Lead 

Location

: Dallas, TX  (Day 1 Onsite)

Duration:

12+ months contract

Following will be CyberArk Sr. Lead responsibilities:

Work on EFTPS Build activities.

Target System on-boarding

Single Point of Contact for support services

Lead the complete operations team on technical front

Respond to the emails for any advisory task.

On-call support with the aligned support team member.

Debugging the issues

Provide the onsite support for Major/Minor upgrade.

Perform RCAs

DR Failover drills

Define any new policies in the PAM Solution

Break glass password retrieval

Update documentation as and when required

Any new server Account Addition /Deletion for existing types of integrations.

Adding users in the group and opening of firewall port request.

Troubleshooting of operational issues like:

Authentication Failure (LDAP users/application Internal users like appuser and gwuser)

End point target server connectivity issue

Password change/verification failure on

Scheduled task

OS (Windows/Unix/Database) level Login accounts

PAM Daily scheduled backup failure

DC to DR data replication failure

PAM Email notification related configuration

In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution.

To perform drills related to:

DC-DR

DR-DC Fall-back

Vault Restoration

Business continuity with DR environment

Manage policies configured in the PAM solution

Creating new policies

Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices

Build and test framework for:

New Server On-boarding

User/ Admin Provisioning process for least privilege usage

Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems

Target system on-boarding onto EFTPS environment

Keywords: Texas
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07:09 PM 28-Jul-23


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Location: Dallas, Texas