Help Desk Support Engineer at Tallahassee, Florida, USA |
Email: [email protected] |
From: sreekanth, 3ktechnologies [email protected] Reply to: [email protected] Hi ALL, Job Title :Help Desk support Engineer Location: Tallahassee, FL(From dayone onsite) Experience:10.0 to 120.0 Description: The Client Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows: Configure and install software for IT user desktops and laptops; Participate in the installation and rollout of new software packages, upgrades and new desktop hardware; Maintain desktop software and hardware; Support mobile workforce; Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems; Troubleshoot problems using scripts and checklists as guides; Escalate to Tier 3 support when necessary; Documents problems and resolutions; Perform end-user training, if applicable; Provide quality customer service; Participate in the testing and evaluation of new desktop packages; and Implement prototypes. Thanks Sreekanth. Technical Recruiter 3K Technologies, LLC www.3ktechnologies.com [email protected] Analytics | BI | Big Data | Cloud |Software Engg. t: +1 (408) 713-6686 f: +1 (408) 884-2420 Keywords: business intelligence information technology Florida |
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06:00 PM 01-Aug-23 |