| IT Support- Columbus, Indiana (Hybrid) at Columbus, Wisconsin, USA |
| Email: [email protected] |
|
Hi ALL, Experience with customer-facing IT support o Troubleshooting and triaging software/hardware/network issues. o Escalation of high-priority issues. o Communication with large groups of users for notification purpose. o Ticketing system experience Experience with software development tools such as GitLab, PTC Integrity, Jira/Confluence. o Build environments, compilers, etc. would be a plus. Experience with software procurement o Communication with vendors, obtaining quotes, submitting purchase orders. o Communication with license server management providers. o License activation/troubleshooting, types of licensing (node locked vs. floating, etc). Ability to communicate with a variety of audiences. o Technical discussions with developers vs. layman terms for others not as strong in the technical field. Data analysis for metric measurement and presentation. Thanks & Regards, Pooja Marvel Infotech, Inc. Phone: 732-387-3555 Ext: 113 Fax : 732-875-0333 Email:- [email protected] www.marvelinfotech.com MBE, SBE certified - State of NJ MBE NMSDC NYNJ Information transmitted by this e-mail is proprietary to Marvel Infotech, its associated companies and/ or its customers and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination of this information in any manner is strictly prohibited. In such cases, please delete this mail from your records. If you do not want to receive emails please respond back with "Remove" in the subject line. -- Keywords: information technology New Jersey |
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| 07:14 PM 03-Aug-23 |