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Salesforce Support Lead || NEW YORK CITY || Case management, Email to case, Web to case at York, New York, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=513240&uid=

Hello Vendors,

Experience with case management, email to case, web to case

Job Role: Salesforce Support Lead

Location: NEW YORK CITY

Job Description:

Service cloud configuration and customization experience with case management, email to case, web to case ,Knowledge management  and CTI implementations and deployment process

Should have customization and integration experience in apex, LWC and SOQL, platform events, APIs

Should have  Good communication skills and accountable towards the work

Must Have - Salesforce Service cloud support work experience

Good exposure to LWC

Process improvements in support projects and automation opportunities

Service Cloud features : Email to case , Web to case , Chat to case and Phone case

performance is a big plus.

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Keywords: information technology
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=513240&uid=
[email protected]
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01:05 AM 11-Aug-23


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