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We are Hiring UX UI Designer Plano, TX Columbus, OH 12 Years profile Needed at Columbus, Ohio, USA
Email: [email protected]
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From:

Srikanth sampati,

Tekgence

[email protected]

Reply to:   [email protected]

Role: UI/UX Designer (Sr. Digital Service Design Lead, VP)

Location : Columbus, OH / Plano, TX- Only Locals.

Experience: 12+ Years

Note: Local Profiles only (Within 45 Miles from client location)

Job Description

Sr. Digital Service Design Lead for Secure Digital Channels Team (Web & Mobile Channels) working to audit and optimize how users explore, learn, navigate, and engage with our brands, products, and services.

Marketing Language

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Were proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions serving over 60 million consumers and over 4 million small businesses all while ranking first in customer satisfaction.

Job Summary

The Sr. Digital Service Design Lead leads large and impactful initiatives within Secure Digital Channels Team (Web & Mobile Channels) utilizing a facilitative leadership style with senior design, research, product, and engineering leaders.

Though without formal direct reports, the Sr. Digital Service Design Lead must be comfortable and capable of leading multi-disciplinary teams across the full range of design practice, from up-front research, insights, and strategy, though to ideation, prototyping, and testing, and to delivery of final designs. They dont need to be an expert at every step, but through their leadership and review, the teams execute at a high-level of quality.

Job Responsibilities:

Work to synthesize business strategy, analytics, and customer insights to define customer problems, audit existing journeys, and ultimately fuel future state experience strategy

Ideate and conceptualize service concepts aligned to strategies defined by product and research, lead UX design to develop concepts, and provide recommendations for implementation

Contribute to the creation of visions (north stars) that make strategy concrete and while work in a fast-paced environment to create strategic design concepts for the visions along with hands-on creation to develop and enhance existing experiences through effective artifacts (from customer journeys and ecosystem maps to design prototypes, wireframes, and the deliverables of final visual design specs)

Advocate for Accessibility and Inclusive Design practices

Lead multiple, parallel teams in the design and re-design of end-to-end experiences across our Digital Channels offerings

Oversee upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, in collaboration with Experience Researchers

Thanks,

Srikanth Samapti | Tekgence Inc. 

Email: [email protected] |

 Website: www.tekgence.com

6655 Deseo Dr  Suite 104  Irving, TX  

Keywords: user interface user experience Ohio Texas
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04:46 AM 15-Aug-23


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Location: Columbus, Ohio